Responsibilities: Own global analysis of Success Plans performance, synthesizing trends across regions, segments, and industries to assess progress against targets. Responsibilities: Identify the underlying drivers of performance - both positive and negative - moving beyond descriptive reporting to uncover actionable root causes. Responsibilities: Develop data-backed business strategies to accelerate attach, expansion, and retention in support of global revenue goals. Responsibilities: Translate insights into clear recommendations that inform executive decision-making and field execution priorities. Responsibilities: Lead deep-dive analyses that connect data across systems (pipeline, bookings, renewal trends, pricing, seller behavior, customer outcomes). Responsibilities: Distill complex, and sometimes conflicting, data into coherent storylines that clarify the “why” behind performance. Responsibilities: Proactively surface risks and opportunities before they materialize in quarterly results. Responsibilities: Establish scalable reporting frameworks and KPIs that enable ongoing global visibility and accountability. Responsibilities: Serve as a strategic thought partner to senior Sales and Customer Success leadership. Responsibilities: Craft executive-ready presentations and narratives that connect data insights to business implications and required actions. Requirements: 10+ years of experience in strategy, operations, or go-to-market leadership within enterprise SaaS or cloud organizations. Requirements: Exceptional analytical capability - able to independently structure ambiguous problems, interrogate data deeply, and generate insight beyond surface metrics. Requirements: Demonstrated ability to connect quantitative findings to business strategy and measurable outcomes. Requirements: Strong executive presence and communication skills; able to tell a clear, persuasive story from complex data. Requirements: Experience influencing senior stakeholders in a highly matrixed, global organization. Requirements: Proven ability to balance strategic thinking with disciplined operational execution. Nice-to-have: Experience at Salesforce or deep familiarity with Salesforce’s operating model, Success Plans portfolio, and global go-to-market structure preferred. Nice-to-have: Experience supporting global revenue targets in a subscription-based business model. Nice-to-have: Background in sales strategy, customer success strategy, or cloud GTM operations. Nice-to-have: Experience building forecasting models, business cases, and performance diagnostics at scale. Nice-to-have: Advanced proficiency in analytics tools and BI platforms.
