2 months ago
Compliance Specialist
Smart Circle International
Richmond, CA (On-site)Full time$60K/yr – $67K/yr
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Compliance Specialist
Richmond, CA (On-site)
$60K/yr – $67K/yrMid Level2+ years expFull time
Posted 2 months ago
Job Summary
Own and manage the compliance feedback loop between the client and Smart Circle, lead weekly compliance calls, and drive system enhancements with subject-matter expertise.
- Manage compliance case workload using Salesforce workflows
- Lead weekly compliance calls, highlighting current trends and opportunities for improvement
- Participate in system enhancement projects, contributing subject-matter expertise during development sessions
Job Description
Responsibilities
- Manage compliance case workload using Salesforce workflows
- Utilize a variety of reports to prioritize compliance calls with field sales team leaders
- Own and manage the compliance feedback loop between the client and Smart Circle
- Participate in system enhancement projects, contributing subject-matter expertise during development sessions
- Document findings clearly and accurately for internal reporting and case tracking
- Lead weekly compliance calls, highlighting current trends and opportunities for improvement
- Follow company guidelines and best practices for responsible AI use and data security
- Additional responsibilities may be assigned based on business needs and organizational priorities
Requirements
- Compliance & Investigations: 2–3 years of experience as a Compliance Specialist, with a background in fraud detection, investigations, and process refinement
- Analytical Skills: Strong attention to detail with the ability to analyze data, identify anomalies, and translate findings into clear, actionable reporting
- Systems & Tools: Proficiency with Salesforce or other CRM platforms, Microsoft Excel, and case management/reporting tools; familiarity with data visualization tools such as Tableau preferred
- Communication: Excellent verbal and written communication skills, with the ability to write clear investigation summaries and engage effectively with external partners
- Discretion & Professionalism: Ability to handle sensitive information with sound judgment and confidentiality
- Self-Direction: Self-starter with strong organizational and time management skills, able to prioritize a shifting caseload independently
- Industry Knowledge: Familiarity with independent dealer channels, third-party sales organizations, or compliance requirements within direct sales is a plus
- AI & Tech Fluency: Comfortable using AI-assisted tools (e.g., reconciliation support, reporting, data analysis) to boost accuracy and efficiency, while knowing when a task needs hands-on review
Preferred
- AI & Tech Fluency: Comfortable using AI-assisted tools (e.g., reconciliation support, reporting, data analysis) to boost accuracy and efficiency, while knowing when a task needs hands-on review
- Industry Knowledge: Familiarity with independent dealer channels, third-party sales organizations, or compliance requirements within direct sales is a plus
- Self-Direction: Self-starter with strong organizational and time management skills, able to prioritize a shifting caseload independently
- Discretion & Professionalism: Ability to handle sensitive information with sound judgment and confidentiality
- Communication: Excellent verbal and written communication skills, with the ability to write clear investigation summaries and engage effectively with external partners
- Systems & Tools: Proficiency with Salesforce or other CRM platforms, Microsoft Excel, and case management/reporting tools; familiarity with data visualization tools such as Tableau preferred
- Analytical Skills: Strong attention to detail with the ability to analyze data, identify anomalies, and translate findings into clear, actionable reporting
- Compliance & Investigations: 2–3 years of experience as a Compliance Specialist, with a background in fraud detection, investigations, and process refinement
Benefits
- Full-time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, employee referral program, home office stipend and opportunities for team building, growth, and development. Team members have on-demand access to an LMS with a variety of courses to further their professional and personal development.
Smart Circle International
At Smart Circle, our goal is to provide our clients with access to customized face-to- face marketing and sales solutions by connecting our clients with a dynamic network of independent sale companies, creating opportunities for businesses everywhere to thrive and reach their goals. Smart Circle is a worldwide leader in face-to-face marketing and customer acquisition. We design successful in-person sales and face-to-face marketing solutions for our clients, including Fortune 500 companies, nationally recognized brands, and regional and local businesses. By harnessing the power of a nationwide network comprised of independently owned and operated sales companies and their respective sales representatives, Smart Circle enables our clients to take advantage of customized face-to-face marketing and in-person sales solutions across various channels. Whether through nationwide face-to-face marketing campaigns inside the top retail chains or targeted business-to-business or door-to-door canvassing campaigns. Smart Circle helps our clients drive bottom line results unmatched by any other form of traditional sales and marketing and supports clients in achieving their customer acquisition, brand awareness, and revenue goals.
Salaries
Posted range
$60K/yr – $67K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
60 (13% of company)
Median Tenure
14 years
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
5.2K
Monthly Google Ads Budget
$3.1K
Traffic Source Mix
Search
30.3%
Direct
45.9%
Referral
7.2%
Social
14.9%
Paid
1.6%
Headcount Trend
Current headcount: ~453
Recent News
Links
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