Own and scale the claim lifecycle across Mainstreet by championing the claims library, partnering with legal and product teams, and building scalable processes for documentation, risk rubrics, and performance tracking.

Job Description

Responsibilities

Champion claims library platform, developing processes to enable adoption of the tool across Mainstreet
Partner with legal and business teams to ensure claim documentation, substantiations are thorough and current
Represent the business’ interests in evolving claim legal guidance, building out claim risk rubrics to enable experimentation
Provide channels claim recommendations and consult on claim executions
Serve as an escalation point, guiding the business through claim pull downs and changes
Partner with Product team to automate manual functions, such as auditing marketing claims across channels and notifying partners of claim changes
Leverage documented legal and business guidance to enable claim iteration at scale
Solve for claim performance tracking, building a centralized feedback loop to inform future claim development

Requirements

Bachelor’s Degree or Military Experience
At least 5 years of experience in product marketing or multi-channel digital marketing
At least 5 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity
At least 3 years of experience working with marketing tech platforms, including content management platforms

Preferred

Masters degree in Marketing, Business or Communications
At least 3 years of experience in marketing for financial services or another highly regulated industry
At least 3 years of experience managing marketing intent, partnering with insights and channel teams to develop marketing strategies

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Marketing Team

Marketing Roles Posted (Last 30 Days)

Responsibilities

Champion claims library platform, developing processes to enable adoption of the tool across Mainstreet
Partner with legal and business teams to ensure claim documentation, substantiations are thorough and current
Represent the business’ interests in evolving claim legal guidance, building out claim risk rubrics to enable experimentation
Provide channels claim recommendations and consult on claim executions
Serve as an escalation point, guiding the business through claim pull downs and changes
Partner with Product team to automate manual functions, such as auditing marketing claims across channels and notifying partners of claim changes
Leverage documented legal and business guidance to enable claim iteration at scale
Solve for claim performance tracking, building a centralized feedback loop to inform future claim development

Requirements

Bachelor’s Degree or Military Experience
At least 5 years of experience in product marketing or multi-channel digital marketing
At least 5 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity
At least 3 years of experience working with marketing tech platforms, including content management platforms

Preferred

Masters degree in Marketing, Business or Communications
At least 3 years of experience in marketing for financial services or another highly regulated industry
At least 3 years of experience managing marketing intent, partnering with insights and channel teams to develop marketing strategies

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.