2 months ago
Sprinklr Implementation Specialist - Remote US
Social Factor
Fort Worth, TX (Remote)Part time
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Sprinklr Implementation Specialist - Remote US
Fort Worth, TX (Remote)
Salary Not AvailableEntry Level1+ years expPart time
Posted 2 months ago
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Job Summary
Own Sprinklr governance and enablement by translating goals into a technical roadmap, configuring the platform to peak performance, and resolving issues across social care, analytics, and marketing teams.
- Platform ownership: Translate goals into Sprinklr configurations and best practices for cross‑functional teams.
- Technical enablement: Create, QA, and document Sprinklr setup and troubleshooting processes.
- Client success blueprint: Proactively anticipate needs and share platform guidance to maximize value.
Job Description
Responsibilities
- Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions.
- Create and QA Sprinklr configurations to ensure the platform is being used to its utmost potential.
- Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr.
- Collaborate with end-users in Sprinklr from Social Care, Analytics, Advertising, PR, Marketing, and other departments.
- Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes, when necessary.
- Be proactive, provide platform best practices, and anticipate needs for existing clients.
Requirements
- This position requires a demonstration of technical aptitude that translates into programming and/or software deployment management; 1-2 years of Sprinklr or similar platforms is a plus.
- Completion or near completion of a BA or BS in Marketing, Technology, or other related fields is required.
- Some programming experience is desired.
- Social media literacy and proficiency are desired.
- A pattern of solving problems, showing energy, motivation, enthusiasm, and commitment to client satisfaction and success is critical in this role.
- Excellent verbal and written communication skills are essential; must be able to create and deliver compelling, polished documentation.
- Minimum of Windows 10 and macOS 12.X
- Internet speed requirement of a minimum of 50 mbps
Preferred
- Some programming experience is desired.
- Social media literacy and proficiency are desired.
Social Factor
From Digital Chaos To Human ConnectionWe make social spaces more valuable for brands, networks, audiences – everyone. Our people, processes, and platform expertise are here to help you connect.
Traffic Signals
Monthly Visitors
5.3K
Monthly Google Ads Budget
$31.8K
Traffic Source Mix
Search
24.7%
Direct
22.9%
Referral
3.8%
Social
7.7%
Paid
0.8%
Headcount Trend
Current headcount: ~83
Marketing Team
Marketing Team Size
34 (41% of company)
Median Career Experience
11 years
Median Tenure
3.3 years