3 months ago
Content Writer
Harbor Health
USA (On-site)Full time
Marketing jobs
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Content Writer
USA (On-site)
Salary Not AvailableMid Level5+ years expFull time
Posted 3 months ago
Top 1% of applicants do these two things.
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Job Summary
Drive Harbor Health’s multi-channel content to translate complex health info into plain language for members, providers, and brokers.
- Must-have: 5+ years of professional writing in healthcare or health-tech
- Standout: Experience aligning content with clinical teams and brand voice in a startup
Job Description
Responsibilities
- Write, edit, and proofread content across channels including website copy, blog posts, member newsletters, social media, email campaigns, and marketing collateral
- Develop member-facing communications that explain benefits, care programs, and health plan features in plain, accessible language
- Create provider- and broker-facing content that articulates Harbor Health's value proposition as a payvider and ACO partner
- Collaborate with clinical and operations teams to accurately represent Harbor's care model, HEDIS initiatives, and population health programs
- Translate regulatory and compliance-driven content (e.g., CMS/TDI requirements) into member-friendly formats — EOBs, plan documents, FAQs
- Maintain and evolve Harbor's brand voice and editorial standards across all content types
- Support SEO strategy by producing optimized content that drives organic traffic and member engagement
- Manage multiple content projects simultaneously, meeting deadlines in a fast-paced startup environment
- Partner with the Creative Director and design team to ensure content and visual elements are cohesive and on-brand
- Track content performance metrics and incorporate insights to continuously improve effectiveness
Requirements
- 5+ years of professional writing experience, with a portfolio demonstrating range (digital, long-form, and/or marketing copy)
- Experience writing in a healthcare, health insurance, or health-tech context
- Strong command of plain-language writing principles for consumer-facing audiences
- Ability to distill complex, technical, or regulatory information into clear and engaging content
- Excellent editing and proofreading skills; strong attention to detail
- Comfortable managing multiple concurrent projects and adapting quickly in a startup environment
- Proficiency with content management systems and digital publishing tools
Preferred
- Familiarity with value-based care, ACO structures, Medicaid/Medicare, or managed care concepts
- Experience writing for both B2C (member) and B2B (provider, broker) audiences within the same organization
- Working knowledge of SEO best practices and content performance measurement
- Experience with email marketing platforms (Mailchimp, HubSpot, or similar)
- Bachelor's degree in Communications, Journalism, English, Marketing, or a related field (preferred, not required)
- Bilingual in English and Spanish — a meaningful advantage given Harbor's Texas member population
- Background in startup or early-stage healthcare organizations
Benefits
- Opportunity to shape how Harbor Health communicates its story — across member education, plan marketing, and community engagement — at an inflection point in the organization's growth
- Collaborative and dynamic work environment
- An organization made of people who are passionate about changing the healthcare landscape
- Competitive salary and benefits package
- Professional development and growth opportunities
- A transparent and unique culture
Harbor Health
1.5 Glassdoor
Shouldn’t health coverage... keep people healthy?At Harbor Health, we think so. But we may be a little biased—because Harbor Health didn’t start out as an insurance company. We started out by delivering 5-star healthcare in our very own Austin-based clinics. But, like most folks, we felt that traditional health plans got in the way of good health. That’s why we decided to create our own.Welcome to clinically-driven coverage: a new kind of health plan designed by Austin's leading doctors and innovators to keep our members on the smartest path to health— and save them money. It’s not impossible, it’s Harbor Health.
Founded in 2022
Austin, Texas, USA
231 employees (10 in marketing)
0% recommend to a friend
Traffic Signals
Monthly Visitors
37.6K
Monthly Google Ads Budget
$460.5K
Traffic Source Mix
Search
50.5%
Direct
42.2%
Referral
4.8%
Social
1%
Paid
1.4%
Headcount Trend
Current headcount: ~232
Marketing Team
Marketing Team Size
8 (3% of company)
Funding
Total Funding
$125.5M
Last Raise
$130M
Series B, 6 months ago
Funding History
- Sep 2025Series B • $130M
- Jan 2024Series A • $95.5M
- Sep 2022Series A • $30M