8 days ago
Ben & Jerry's Hospitality Admin & Marketing Coordinator
The Magnum Ice Cream Company
Waterbury, CT (On-site)Full time$45K/yr – $68K/yr
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Ben & Jerry's Hospitality Admin & Marketing Coordinator
Waterbury, CT (On-site)
$45K/yr – $68K/yrEntry Level3+ years expFull time
Posted 8 days ago
Job Summary
Own and coordinate front‑of‑house administrative support, vendor and contract management, group reservations, and local marketing initiatives across Waterbury and Burlington, with budgets, ROI tracking, and on‑site operations and safety as core workstreams.
Job Description
Responsibilities
- Provide admin support for front-of-house operations leadership, ordering operation/office supplies, coordinating repairs and project management.
- Manage vendor relations and external relationships with contractors and suppliers necessary to run the business.
- Manage all group reservation requests and communications for the Tour operations year-round, working alongside our online ticketing platform.
- Assist the General Manager to develop and manage the annual marketing budgets and local initiatives for both locations.
- Oversee all marketing related design requests, maintain timelines, order printed materials, write/record radio ads, website updates.
- Track ROI of marketing spends and utilize data for future planning and targeted execution
- Serve as the onsite Ben & Jerry’s ambassador for local and regional tourism associations, maintaining membership and participation in meetings and events to drive visitor traffic
- Coordinate promotions (print and social media) drawing attention to flavors, special occasions and current company initiatives
- Oversee local marketing budgets for sponsorship requests.
- Assist Operations Managers to submit weekly hourly staff payroll for both the Waterbury and Burlington locations.
Requirements
- Highly professional, patient, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service
- Self-motivated, autonomous, proactive, and responsive disposition to anticipate and fulfill customer and staff needs
- Associates or College degree in Marketing or Hospitality preferred or 3-5 years of relevant experience
- Ability to work with independently with limited or no supervision
- Ability to work effectively under pressure and meet tight deadlines
- Excellent written and verbal communication skills
- Strong follow through, organization and time management skills, including the ability to multi-task
- Experience in project management and budgeting
- Strong accounting/finance experience and understanding
- Experience in handling customer complaints and providing effective guest service recovery
Benefits
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- There ongoing learning and development opportunities
- Medical, dental and (where applicable) vision coverage
- Health and wellbeing support, including employee assistance programs and wellness initiatives
- Health-related savings and spending accounts
- Retirement savings programs with a competitive matching plan
- Additional employee perks (e.g., corporate discounts, commuter or learning support)
The Magnum Ice Cream Company
As from July 1, 2025, we begin operating as The Magnum Ice Cream Company, the world’s leading pure-play ice cream business in the world, a standalone business within Unilever. Our mission is to bring the power of ice cream to more people, in more places in new and unexpected ways. As the parent company to an eclectic and beloved range of consumer brands like Ben & Jerry’s, Magnum, Cornetto and the heart brand (Wall’s, Ola, Miko, Lagnese and many more), we create ice cream experiences and products that invigorate the senses and explode in taste. Why? Because life tastes better with ice cream.Website: https://corporate.magnumicecream.com/en/home.html
Amsterdam, North Holland, NLD
3K employees (381 in marketing)
Salaries
Posted range
$45K/yr – $68K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
339 (11% of company)
Median Career Experience
9 years
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
2
People
HR / Recruitment
Marketing Leadership
Emily Tumminia
US Influencer Marketing Associate Manager
At the company for 1 year 3 months
Jane Hooper
Consumer Marketing Insights Associate Manager, Super Premium
At the company for 1 year 3 months
Gabriella Marino
Associate Brand Manager- Talenti Gelato & Sorbetto
At the company for 1 year 3 months
Kelsey Gill
Senior Brand Manager
At the company for 2 years 3 months
Funding
Total Funding
$3.5B
Last Raise
$3.5B
Debt Financing, 4 months ago
Funding History
- Nov 2025Debt Financing • $3.5B
Traffic Signals
Monthly Visitors
580K
Monthly Google Ads Budget
$692
Traffic Source Mix
Search
64.4%
Direct
27.7%
Referral
4.4%
Social
2.6%
Paid
0.8%
Headcount Trend
Current headcount: ~3K