Own and drive global change management and communications for Enterprise AI deployments, leading stakeholder engagement, readiness, adoption, and continuous improvement across assigned waves.

Translate strategy into deployment plans
Lead stakeholder engagement and readiness
Develop communications and adoption plans

Job Description

Responsibilities

Translate the global Enterprise AI change and communications strategy into practical deployment plans for assigned workflow pods and rollout waves.
Lead stakeholder engagement, change impact assessments, and readiness activities across impacted business areas.
Develop and execute communications, engagement, and adoption plans that build awareness, trust, and commitment to AI enabled ways of working.
Coordinate training needs analysis, learning activities, and user readiness programs to support successful deployment.
Monitor adoption, engagement, risks, and mitigations, escalating issues where necessary and supporting successful go live activities.
Partner with business, technology, communications, training, and deployment teams to drive sustainable adoption and benefits realization.
Capture lessons learned and support continuous improvement across future Enterprise AI deployment waves.

Requirements

Typically 8+ years of experience delivering complex global change management and communications programs within AI, digital transformation, workflow transformation, automation, or technology enabled environments.
Proven expertise in stakeholder engagement, business readiness assessments, change impact analysis, communications planning, and user adoption strategies.
Strong experience partnering with executive stakeholders and leading cross functional teams in highly matrixed organizations.
Ability to balance strategic thinking with practical delivery in fast paced transformation programs.
Bachelor's degree in Communications, Psychology, Organizational Psychology, Business, or a related field.

Preferred

Prosci or ADKAR certification preferred.

Benefits

- Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website.
- Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement.
- Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day.
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program.
- Flexibility: Hybrid Work Model (For most professional roles).
- Training: Hands On, Team Customized, Mentorship.
- Extra Perks: Discounts on fitness clubs, travel and more!
- 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Nephew

4.0 Glassdoor

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.Through a spirit of ownership and can-do attitude, we work together to win..We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.

Watford, England, GBR

19K employees (755 in marketing)

www.smith-nephew.com

81% recommend to a friend

85% CEO approval

Traffic Signals

Monthly Visitors

301.9K

Monthly Google Ads Budget

$15.8K

Traffic Source Mix

55.6%

Direct

36.2%

Referral

6.3%

Social

0.9%

Paid

0.9%

Headcount Trend

Current headcount: ~18.7K

Marketing Team

Marketing Team Size

624 (3% of company)

Median Career Experience

19 years

Median Tenure

0.6 years

Marketing Roles Posted (Last 30 Days)

People

HR / Recruitment

Maria Fernanda Montoya, CAMS

HR Manager

At the company for 1 year 3 months

Gabriel Altamirano

Senior HR Consultant

At the company for 7 years

Marketing jobs

AI Pod Change and Communications Lead

Marketing Director, Advance Wound Care (Foams and Dressings)

Associate Product Manager, US Knee Solutions

Marketing Intern (Pittsburgh, PA - Memphis, TN)

Marketing Intern (Pittsburgh, PA - Memphis, TN)

All marketing roles in the US

All marketing roles in the US

AI Pod Change and Communications Lead

Marketing Director, Advance Wound Care (Foams and Dressings)

Associate Product Manager, US Knee Solutions

Marketing Intern (Pittsburgh, PA - Memphis, TN)

Marketing Intern (Pittsburgh, PA - Memphis, TN)

AI Pod Change and Communications Lead

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

Smith+Nephew

Traffic Signals

Headcount Trend

Marketing Team

People

HR / Recruitment

Recent News

All marketing roles in the US

All marketing roles in the US

AI Pod Change and Communications Lead

Marketing Director, Advance Wound Care (Foams and Dressings)

Associate Product Manager, US Knee Solutions

Marketing Intern (Pittsburgh, PA - Memphis, TN)

Marketing Intern (Pittsburgh, PA - Memphis, TN)

AI Pod Change and Communications Lead

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

Smith+Nephew

Traffic Signals

Headcount Trend

Marketing Team

People

HR / Recruitment

Recent News