Handle inquiries and nurture leads through the marketing database
Lead community tours, qualify prospects, and convert tours to deposits
Coordinate resident transitions and welcome new residents to ensure a smooth move-in

Job Description

Responsibilities

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Give community tours as a backup to the Marketing Department
Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
Organize, plan and manage all marketing events staying within the approved budget. T
Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
Completely and accurately follow a new move-in checklist

Requirements

Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Benefits

Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Bonus Opportunities
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance

Traffic Signals

Monthly Visitors

64.7K

Monthly Google Ads Budget

$72.5K

Traffic Source Mix

63.4%

Direct

26.9%

Referral

6.8%

Social

0.7%

Paid

2.1%

Headcount Trend

Current headcount: ~238

Marketing Team

Marketing Team Size

26 (11% of company)

Median Career Experience

7.5 years

Median Tenure

2.5 years

Marketing Roles Posted (Last 30 Days)

People

Marketing Leadership

Freddy R.

Marketing Director

At the company for 2 years 3 months

Sarah Padron

Marketing Director

At the company for 1 year 5 months

Alejandro Morales

Marketing Director

At the company for 2 years

Kelly Dockery

Marketing Director

At the company for 2 years 2 months

Recent News

Phase One of The Ivy at College Park Opens With 132 Units of Affordable Living

Nov 20, 2025 • WhatNow

Sweet Support: Oakmont and Ivy Living Bake to Benefit Alzheimer’s Awareness

Oct 28, 2025 • Palm Springs Tribune

BWE Secures $65M Bond Financing for Ivy Park at Milpitas Senior Living near San Jose

Aug 7, 2025 • Yield PRO

Responsibilities

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Give community tours as a backup to the Marketing Department
Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
Organize, plan and manage all marketing events staying within the approved budget. T
Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
Completely and accurately follow a new move-in checklist

Requirements

Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Benefits

Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Bonus Opportunities
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance