3 days ago
Senior Account Manager
J&L Marketing, Inc.
Louisville, KY (On-site)Full time$70K/yr – $90K/yr
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Senior Account Manager
Louisville, KY (On-site)
$70K/yr – $90K/yrSenior Level5+ years expFull time
Posted 3 days ago
Job Summary
Own and grow national accounts by managing relationships, coordinating cross-functional teams, delivering executive-ready insights, and guiding dealerships through enrollment and activation.
- Champion client satisfaction and retention across national accounts
- Lead strategic reviews and quarterly business planning with executive stakeholders
- Drive adoption and expansion of J&L services within dealer networks
Job Description
Responsibilities
- Manage assigned key national accounts and established client relationships, with responsibility for client satisfaction, retention, and overall relationship health.
- Serve as the primary point of contact for assigned clients and ensure consistent, proactive communication and follow-through.
- Develop a strong understanding of each client's business, objectives, priorities, challenges, and current J&L programs.
- Ensure clients receive an exceptional level of service and that questions, requests, concerns, and commitments are addressed quickly and completely.
- Grow national account programs by working directly with individual dealerships to explain available J&L services and enroll additional dealerships into approved programs.
- Guide dealerships through the enrollment and activation process and coordinate with internal teams to ensure successful implementation.
- Identify additional opportunities to expand J&L's relationship within existing accounts through relevant products and services.
- Create polished executive-level presentation decks for Quarterly Business Reviews, strategic planning sessions, performance reviews, and other major client meetings.
- Work with internal teams to gather performance data, results, insights, and recommendations and turn them into clear client-facing presentations.
- Present performance, strategy, recommendations, and opportunities to client stakeholders.
Requirements
- 5+ years of experience in account management, client services, customer success, consultative sales, or a similar client-facing role
- Demonstrated experience managing and retaining important client relationships
- Strong organizational and project-management skills
- Strong presentation and communication skills
- Comfortable presenting products and services and guiding clients through enrollment or adoption
- Experience creating professional client presentations and PowerPoint decks
- Digital and/or direct marketing experience
- Ability to travel approximately 6–8 times per year
- Automotive dealership or automotive marketing experience is strongly preferred
Benefits
- Salary of $70,000–$90,000, commensurate with experience
- Health, dental, vision, and life insurance
- 401(k)
- Paid time off
- Opportunity to work directly with major national brands and dealership groups
- High-impact role with significant client responsibility and growth potential
J&L Marketing, Inc.
J&L Marketing provides a complete range of digital and multi-channel direct marketing solutions for industries such as automotive, agriculture, home services, political candidates, insurance, food and beverage and more.7,000+ Enterprises, Agencies, Manufacturers and Consumer Brands Trust J&L Marketing to increase traffic, leads and conversions because of our success with:1. Deep Data - allowing our clients to improve on what works and eliminate what doesn't.2. Marketing Strategies that produce instant traffic, amazing conversions and set the stage for an elite customer experience.3. Campaign Management provides superior support and reporting transparency. Our continued innovation, the development of comprehensive programs from start to finish, and the optimization of individual campaigns, give our clients a solutions that allow their marketing communications to become more efficient and profitable.J&L Marketing is guided by 5 Core Values:Innovation: We are driven to discover and develop ideas to create radical new value.Passion: We exhibit a strong dedication to, and enthusiasm for our work, company and customers.Can-Do-Attitude: We embrace challenges with enthusiasm and a yes mentality.Deliver Results: We honor commitments and exceed expectations.Honesty & Integrity: We do the right thing because it is who and what we are as individuals and as a company.
Salaries
Posted range
$70K/yr – $90K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
53 (34% of company)
Median Career Experience
7 years
Median Tenure
3.5 years
Marketing Roles Posted (Last 30 Days)
2
Traffic Signals
Monthly Visitors
3K
Traffic Source Mix
Search
55.7%
Direct
27.9%
Referral
8.1%
Social
6.7%
Paid
1.4%
Headcount Trend
Current headcount: ~157