19 hrs ago
Director, Corporate Communications
Dairy Queen
Bloomington, MN (Hybrid)Full time$164K/yr – $205K/yr
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Director, Corporate Communications
Bloomington, MN (Hybrid)
$164K/yr – $205K/yrDirector/Executive8+ years expFull time
Posted 19 hrs ago
Job Summary
Own and steer the public relations function, shaping external messaging, crisis responses, and stakeholder engagement while partnering with senior leadership on reputational strategy across media, brand, employee, and franchisee communications.
Job Description
Responsibilities
- Lead and oversee the company’s Public Relations function, serving as the primary point of contact for media outlets and other external parties making inquiries on behalf of the brand.
- Develop and execute a proactive public relations strategy that supports the company’s business objectives, protects and enhances brand reputation, and reinforces the company’s position as a leading QSR brand.
- Monitor external trends, media coverage, stakeholder sentiment, and emerging issues that may affect the company’s reputation, and recommend proactive communications strategies as appropriate.
- Shape and steward the company’s public persona, voice, and messaging across all external-facing communications, ensuring consistency, clarity, and alignment with ADQ’s Mission, Vision and Values.
- Manage relationships with outside public relations agencies, consultants, vendors, and other communications resources, ensuring high-quality execution, strategic alignment, and effective use of resources.
- Partner closely with executive leadership to develop company positions on key business, reputational, regulatory, social, and industry issues, including inquiries or campaigns from NGOs and other advocacy organizations and other sensitive or high-profile matters.
- Provides strategic oversight and direction to the Manager responsible for Employee Communications.
- Oversees the development, positioning, and execution of key internal communications for ADQ employees, ensuring messages are clear, timely, engaging, and aligned with the Company’s strategic priorities, brand, and Mission, Vision, and Values.
- Supports executive leadership as a communications advisor and strategist, providing counsel on high-impact internal messaging, strategic initiatives, leadership communications, and employee engagement.
- Provides strategic oversight and direction to the Manager responsible for Franchisee Communications.
Requirements
- Bachelor’s degree in Journalism, Communication, English, Mass Communication, or equivalent combination of education and work experience. Graduate degree a plus.
- Must have a minimum of 8-10 years of prior corporate communications, association or agency experience including several years in a leadership role.
- Management experience required.
- Skills: Superior communication/writing and editing skills with an understanding of how to tailor messages to different audiences clearly, quickly and proficiently.
- Skills: Exceptional editing and proofreading skills.
- Skills: Demonstrates an understanding and proven track record of strategic communication planning, message development and execution.
- Skills: Creative/strategic thinker who can quickly develop innovative story ideas for an audience across a wide variety of business units.
- Skills: Strong planning and organizing skills, with the ability to prioritize and plan work activities, create repeatable internal processes to ensure deadlines are met, use time efficiently, plan for additional resources, organize or schedule other people and their tasks and develop realistic action plans.
- Skills: Excellent relationship building skills with the ability to connect with a variety of both internal and external clients.
- Skills: Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
Preferred
- Experience providing strategic communication counsel to company senior management is preferred.
- Experience in a corporate communications leadership role in a franchisee-based organization is preferred.
Benefits
- Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Dairy Queen
Here at the DQ® system, we believe that HAPPY TASTES GOOD®. Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries. Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat. Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world. Giving back Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital. Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.CareersIf you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/. Franchise opportunitiesTo become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com. Ownership The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
Salaries
Posted range
$164K/yr – $205K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
117 (0% of company)
Median Tenure
6.1 years
Marketing Roles Posted (Last 30 Days)
1
Funding
Last Raise
Private Equity, 12 years ago
Funding History
- Oct 2013Private Equity
Traffic Signals
Monthly Visitors
4.2M
Monthly Google Ads Budget
$133.6K
Traffic Source Mix
Search
64.5%
Direct
29%
Referral
4.8%
Social
0.9%
Paid
0.8%
Headcount Trend
Current headcount: ~33.9K