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2 marketing jobs

Shake Shack logo
2 months ago

Restaurant Manager

Shake Shack

Selden, NY (Unknown)Full time$58K/yr – $72K/yr
Shake Shack logo
3 months ago

Lifecycle Marketing Strategist

Shake Shack

New York, USA (On-site)Full time$78K/yr – $100K/yr

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2 jobs
Shake Shack logo

Restaurant Manager

Shake Shack

Selden, NY (Unknown)

$58K/yr - $72K/yrIn-houseFull-timeManager3+ years exp.
2 months ago
Shake Shack logo

Lifecycle Marketing Strategist

Shake Shack

New York, USA (On-site)

$78K/yr - $100K/yrIn-houseFull-timeMid level3+ years exp.
3 months ago
Shake Shack logo
Shake Shack

Restaurant Manager

Selden, NY (Unknown)

$58K/yr – $72K/yrManager3+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the restaurant’s daily operations and people leadership to deliver high-quality service and hospitality while shaping the brand in the local market.

  • Operational leadership: run day-to-day service, train staff, and maintain hospitality excellence.
  • Brand & community: promote the Shack name through events and word-of-mouth in the local area.
  • Compliance & numbers: ensure sanitation, safety, and basic financial discipline to sustain performance.

Job Description

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Requirements

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Benefits

  • A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities
Shake Shack logo

Shake Shack

3.6 Glassdoor

Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers.In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, we welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics. The rest, as they say, is burger history.And since day one, it would not have been possible without our stellar team! As a member of the #ShackFam, you can expect an exciting work atmosphere with a culture focused on family, fun and community. We’re committed to providing equal opportunities for success, removing obstacles and fostering a culture of diversity, inclusion and empowerment to ensure that Shake Shack continues to be a great place to work. That’s why we’re so proud to have earned 100% on Human Right Campaign’s 2025 Corporate Equality Index for LGBTQ-inclusive workplace policies and practices, a designation that highlights the core of our ethos here at Shake Shack. For a full list of available opportunities, visit: http://www.shakeshack.com/join-our-team/

Founded in 2004
New York, New York, USA
7K employees (162 in marketing)
careers.shakeshack.com
63% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.9M
Monthly Google Ads Budget
$166K
Traffic Source Mix
Search
65.8%
Direct
27.7%
Referral
4.7%
Social
1%
Paid
0.8%

Headcount Trend

Current headcount: ~7K

Marketing Team

Marketing Team Size
73 (1% of company)
Median Career Experience
10.5 years
Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
1

People

HR / Recruitment

Madison Morningstar
Madison Morningstar
Manager, Employer Brand and Recruitment Operations
At the company for 2 years

Marketing Leadership

Nate Dwyer
Nate Dwyer
VP, Brand Marketing
At the company for 1 year 4 months
Emily Grumet Spence
Emily Grumet Spence
Senior Director of Regional Marketing
At the company for 1 year
Lisa W.
Lisa W.
Senior Director of Digital Marketing
At the company for 3 years 1 month
Molly Byrnes
Molly Byrnes
Director, Global Marketing
At the company for 7 years 3 months

Funding

Last Raise
Post IPO Equity, 3 years ago

Funding History

  • May 2023
    Post IPO Equity
  • Feb 2013
    Venture Round
  • Jan 2004
    Seed Round

Recent News

Is Tariff An Issue For Restaurant Sector? J.P. Morgan Highlights Winners & Losers
Mar 20, 2025 • Benzinga
CFRA Upgrades Shake Shack (SHAK) to Buy
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Egg prices got all the attention, but U.S restaurants are sounding the alarm on a bigger ingredient crisis that could hit menus hard; here's all about it
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Mar 13, 2025 • Yahoo Finance
Deliver Us from Delivery
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Shake Shack introduces a combo meal deal for the first time
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Portugal's Prime Minister: Will Submit Government To A Confidenc…
Mar 5, 2025 • MarketScreener
Delta adds Shake Shack burgers to Atlanta flights
Mar 4, 2025 • Atlanta Business Chronicle
Trade war could see American franchises replaced by Canadian versions
Mar 2, 2025 • The Globe and Mail
Charlotte outlet mall picks up new stores
Feb 27, 2025 • Charlotte Business Journal
Shake Shack's CEO said the cost of eggs will likely drive up demand for beef and chicken
Feb 21, 2025 • Business Insider
Shake Shack Non-GAAP EPS of $0.26 beats by $0.01, revenue of $328.7M in-line
Feb 20, 2025 • Seeking Alpha
Shake Shack pops after showing margin improvement, issuing solid full-year guidance
Feb 20, 2025 • Seeking Alpha
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Feb 20, 2025 • Orange County Register
Shake Shack Announces Fourth Quarter and Fiscal Year 2024 Financial Results
Feb 20, 2025 • Business Wire
A slide for Walmart pulls Wall Street from its record, and Dow drops 450
Feb 20, 2025 • BNN Bloomberg
Shake Shack has big expansion plans for 2025 and beyond
Feb 20, 2025 • New York Business Journal
Shake Shack projects $205M-$215M adjusted EBITDA for FY 2025 with 22% restaurant margin target
Feb 20, 2025 • Seeking Alpha
Shake Shack Fourth-Quarter Sales Meet Expectations Despite Wildfire Hit
Feb 20, 2025 • MarketScreener
Earnings Flash (SHAK) Shake Shack Posts Q4 Adjusted EPS $0.26, vs. FactSet Est of $0.25
Feb 20, 2025 • MarketScreener
Look down and all around: More delivery robots are on their way
Feb 19, 2025 • Refresh Miami
Big ambition, big competition: U.S. fast food chains flock to crowded Canadian market
Feb 2, 2025 • Toronto Star
Shake Shack Expands Leadership Team
Jan 30, 2025 • citybiz
Shake Shack Names Justin Mennen as Chief Information and Technology Officer
Jan 10, 2025 • citybiz
Shake Shack, Morgan Stanley, Synovus Financial And A Communication Services Stock On CNBC's 'Final Trades'
Jan 8, 2025 • Benzinga
Casual dining to outperform in 2025 earning upgrades for Shake Shack and Dutch Bros
Jan 7, 2025 • Seeking Alpha
Shake Shack to Participate in Upcoming Investor Conferences
Jan 6, 2025 • Business Wire
Shake Shack’s 3rd NJ drive-thru opens in December
Dec 3, 2024 • NJBIZ
Proposition 32 was just rejected. In blue California, why did the minimum-wage boost fail?
Nov 20, 2024 • Los Angeles Times
Shake Shack Expands Toronto Presence with New Locations Set to Open at Union Station and Yorkdale Shopping Centre
Oct 24, 2024
Shake Shack opens Huntington Beach location with woodie cars, city’s mayor
Oct 24, 2024
Shake Shack to open at busy Newport News intersection on Wednesday
Oct 23, 2024
Shake Shack adding 2nd drive-thru restaurant in NJ
Jun 21, 2024 • NJBiz
Shake Shack’s ex-CEO says his successor nabbed the corner office job because of a sought-after skill many don’t put on their résumé
Jun 21, 2024 • Fortune
Shake Shack Names Stephanie Sentell COO
Jun 21, 2024 • MediaPost.com
Shake Shack appoints Stephanie Sentell as COO
Jun 17, 2024 • thefly.com
Shake Shack Appoints Stephanie Sentell as Chief Operations Officer, Effective July 1, 2024
Jun 17, 2024 • MarketScreener
Shake Shack names new operations chief
Jun 17, 2024 • SeekingAlpha
Shake Shack opens 1st Canadian location in Toronto
Jun 13, 2024 • CBC News
Shake Shack prepares to open at Harmon Meadow
Jun 5, 2024 • NJBiz
Shake Shack Toronto Opening Date Announced for June
May 30, 2024 • iPhone in Canada