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Marketing jobs

7 marketing jobs

2 weeks ago

Community Manager

MasterClass

USA (Remote)Full time$138K/yr – $165K/yr

2 weeks ago

Sr. Social Media Manager

MasterClass

California, MO (Remote)Full time$142K/yr – $170K/yr

7 weeks ago

Creative Director, Certificates

MasterClass

California, MO (Hybrid)Full time$165K/yr – $190K/yr

3 months ago

Performance Marketing Manager, Meta

MasterClass

California, MO (Remote)Full time$135K/yr – $160K/yr

3 months ago

Sr. Content Marketing Manager

MasterClass

Los Angeles, CA (Remote)Full time$154K/yr – $185K/yr

6 months ago

Communications Manager (TEMP)

MasterClass

USA (Remote)Full time$70/hr – $74/hr

6 months ago

Community Manager (Temp)

MasterClass

USA (Remote)Temporary$60/hr – $65/hr

All marketing roles in the US

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All marketing roles in the US

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7 jobs

Community Manager

MasterClass

USA (Remote)

$138K/yr - $165K/yrIn-houseFull-timeSenior level6+ years exp.

2 weeks ago

Sr. Social Media Manager

MasterClass

California, MO (Remote)

$142K/yr - $170K/yrIn-houseFull-timeSenior level7+ years exp.

2 weeks ago

Creative Director, Certificates

MasterClass

California, MO (Hybrid)

$165K/yr - $190K/yrIn-houseFull-timeSenior level8+ years exp.

7 weeks ago

Performance Marketing Manager, Meta

MasterClass

California, MO (Remote)

$135K/yr - $160K/yrIn-houseFull-timeSenior level5+ years exp.

3 months ago

Sr. Content Marketing Manager

MasterClass

Los Angeles, CA (Remote)

$154K/yr - $185K/yrIn-houseFull-timeSenior level7+ years exp.

3 months ago

Communications Manager (TEMP)

MasterClass

USA (Remote)

$70/hr - $74/hrIn-houseFull-timeMid level

6 months ago

Community Manager (Temp)

MasterClass

USA (Remote)

$60/hr - $65/hrIn-houseTemporaryIntern/new grad

6 months ago

MasterClass

Community Manager

USA (Remote)

$138K/yr – $165K/yrSenior Level6+ years expFull time

Posted 2 weeks ago

Job Summary

Own the end-to-end community experience for MasterClass Executive and Certificates cohorts, from onboarding to alumni programming, while setting strategy and scalable workflows.

Lead engagement, onboarding, and alumni programming across multiple cohorts
Collaborate with Events, Product, Marketing, and Support to turn feedback into improvements

Job Description

Responsibilities

Own the community experience for MasterClass Executive and Certificates cohorts end to end, from onboarding and daily engagement through alumni programming.
Set the community strategy and create the rituals, programming, and connections that turn each cohort into an engaged network.
Serve as the daily voice of the community, facilitating conversations, answering questions, connecting learners, and creating a welcoming environment.
Manage multiple cohorts simultaneously while monitoring engagement, sentiment, and retention and proactively re-engaging learners who may be falling off.
Build and manage community platforms, channels, playbooks, templates, automations, and AI-enabled workflows that allow the program to scale.
Identify and support learner leaders, mentors, and alumni advocates who can help strengthen and grow the community.
Partner closely with Events on weekly live sessions and in-person experiences, driving attendance and keeping engagement going after each event.
Partner with Product, Marketing, Program, and Support to turn learner feedback and community insights into improvements across the experience.

Requirements

6+ years of experience in community management, learner or member experience, customer engagement, or a related field, including direct ownership of a community program.
Proven experience building and growing an engaged online community, ideally from an early or ambiguous starting point.
Exceptional written communication and facilitation skills, with the ability to engage a sophisticated professional or executive audience.
Hands-on experience with community platforms such as Circle, Slack, Discord, Discourse, or Mighty Networks.
Strong organizational and project management skills, with the ability to manage multiple cohorts, programs, and community moments simultaneously.
Comfortable using engagement and retention data to test ideas, identify opportunities, and continuously improve the community experience.
Curious and adaptable when it comes to emerging technology, including AI-enabled community workflows.
Willing to travel for in-person experiences and flex working hours around live programming and key cohort milestones. This role is open to applicants based in the following locations: AZ, CA, CT, FL, GA, IL, MA, MI, NH, NJ, NY, NC, OH, PA, TN, TX, UT, WA or Ontario and British Columbia, Canada.

Benefits

Equity and comprehensive benefits (medical, dental, vision, flexible PTO, and more)

MasterClass

3.3 Glassdoor

Launched in 2015, MasterClass is the streaming platform where anyone can learn from the world's best. With an annual membership, subscribers get unlimited access to instructors and classes across a wide range of subjects including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Anna Wintour’s office, and Ron Finley’s garden. Get inspired by RuPaul, perfect your pitch with Shonda Rhimes, and discover your inner negotiator with Chris Voss. Each class features about 20 video lessons, at an average of 10 minutes per lesson. You can learn on your own terms — in bite-sized pieces or binge it all at once. Cinematic visuals and close-up, hands-on demonstrations make you feel one-on-one with the instructors, while the downloadable workbooks help reinforce your learning. With MasterClass, you can stream thousands of lessons anywhere, anytime, on mobile, desktop and TV.

Founded in 2015

San Francisco, California, USA

757 employees (162 in marketing)

www.masterclass.com

53% recommend to a friend

65% CEO approval