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Marketing jobs

6 marketing jobs

3 days ago

Director, Customer Growth & Lifecycle Raleigh, NC / New York, NY / EST Remote

Pendo.io Japan

New York, USA (Remote)Full time$190K/yr – $220K/yr

3 days ago

Sr. Product Marketing Manager, Analytics Portfolio Raleigh, NC / New York, NY / San Francisco, CA

Pendo.io Japan

San Francisco, CA (Hybrid)Full time$132K/yr – $175K/yr

3 days ago

Product Marketing Director, Novus San Francisco, CA / New York, NY

Pendo.io Japan

New York City, NY (Hybrid)Full time$196K/yr – $249K/yr

3 days ago

Sr. Demand Generation Manager San Francisco, CA / New York, NY / Raleigh, NC

Pendo.io Japan

Niagara Falls, NY (Hybrid)Full time$132K/yr – $175K/yr

3 days ago

Field Marketing Manager, West San Francisco, CA

Pendo.io Japan

San Francisco, CA (Hybrid)Full time$120K/yr – $135K/yr

3 days ago

Sr. GTM Operations Manager- Marketing Raleigh, NC or New York, NY

Pendo.io Japan

New York City, NY (Hybrid)Full time$135K/yr – $180K/yr

All marketing roles in the US

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All marketing roles in the US

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6 jobs

Director, Customer Growth & Lifecycle Raleigh, NC / New York, NY / EST Remote

Pendo.io Japan

New York, USA (Remote)

$190K/yr - $220K/yrIn-houseFull-timeDirector/executive7+ years exp.

3 days ago

Sr. Product Marketing Manager, Analytics Portfolio Raleigh, NC / New York, NY / San Francisco, CA

Pendo.io Japan

San Francisco, CA (Hybrid)

$132K/yr - $175K/yrIn-houseFull-timeSenior level7+ years exp.

3 days ago

Product Marketing Director, Novus San Francisco, CA / New York, NY

Pendo.io Japan

New York City, NY (Hybrid)

$196K/yr - $249K/yrIn-houseFull-timeSenior level7+ years exp.

3 days ago

Sr. Demand Generation Manager San Francisco, CA / New York, NY / Raleigh, NC

Pendo.io Japan

Niagara Falls, NY (Hybrid)

$132K/yr - $175K/yrIn-houseFull-timeSenior level3+ years exp.

3 days ago

Field Marketing Manager, West San Francisco, CA

Pendo.io Japan

San Francisco, CA (Hybrid)

$120K/yr - $135K/yrIn-houseFull-timeMid level3+ years exp.

3 days ago

Sr. GTM Operations Manager- Marketing Raleigh, NC or New York, NY

Pendo.io Japan

New York City, NY (Hybrid)

$135K/yr - $180K/yrIn-houseFull-timeSenior level5+ years exp.

3 days ago

Pendo.io Japan

Director, Customer Growth & Lifecycle Raleigh, NC / New York, NY / EST Remote

New York, USA (Remote)

$190K/yr – $220K/yrDirector/Executive7+ years expFull time

Posted 3 days ago

Top 1% of applicants do these two things.

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Job Summary

Own and optimize the full digital customer journey to drive adoption, retention, and expansion through cross‑channel experiments, data‑driven insights, and team leadership.

Lead lifecycle programs from onboarding to expansion
Coach and align a Center of Excellence to scale product operations

Job Description

Responsibilities

Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding.
Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity.
Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like.
Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pendo builds for adoption, retention, and expansion.
Team leadership: Develop and lead a team of approximately five Adoption Managers while also guiding Pendo’s Center of Excellence / Product Operations function. You will set direction, coach the team, and raise the operating ceiling while staying close to the work.

Requirements

7+ years of experience in product growth, lifecycle design, or growth marketing in software.
Experience running lifecycle or growth programs in a product-led SaaS company where the end user and economic buyer are different people.
A proven track record of moving product adoption and retention metrics, including clear examples of programs you shipped and the measurable impact they created.
Experience building and leading a team of growth or lifecycle professionals focused on the customer journey.
Strong data fluency, including the ability to scope, query, analyze, and prove the impact of your own work without creating an analyst dependency.
Hands-on experience with experimentation, including forming hypotheses, testing quickly, learning from results, and shipping improvements.
Power-user experience with Pendo.
Daily use of AI tools, with a clear point of view on where they accelerate growth, lifecycle, and customer engagement work.

Preferred

Experience designing lifecycle programs that connect digital onboarding, product usage, retention, and expansion.
Experience using customer conversations alongside behavioral data to understand motivation, friction, and value realization.
Experience influencing product roadmap decisions through customer behavior insights and lifecycle learnings.
Experience leading a Center of Excellence or Product Operations function.

Benefits

Benefits: United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

Pendo.io Japan

Pendo は、お客様のユーザー体験をより良くすることをミッションに、定性データ、定量データ、ビジュアル・データ(ユーザーが何をしているか)、そしてAIを活用することでお客様が望むビジネス成果を推進/支援する統合プラットフォームを SaaS として提供しています。顧客企業はグローバルに10,000社以上で、月間イベント処理数は450億以上。膨大なデータをプロダクトに活かし、米Salesforce.comや米Trend Microなどの「フォーチュン500」企業にも多数導入されています。

Founded in 2013

5 employees (1 in marketing)

Headcount Trend

Current headcount: ~5

Marketing Team

Marketing Team Size

1 (20% of company)

Marketing Roles Posted (Last 30 Days)

Responsibilities

Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding.
Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity.
Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like.
Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pendo builds for adoption, retention, and expansion.
Team leadership: Develop and lead a team of approximately five Adoption Managers while also guiding Pendo’s Center of Excellence / Product Operations function. You will set direction, coach the team, and raise the operating ceiling while staying close to the work.

Requirements

7+ years of experience in product growth, lifecycle design, or growth marketing in software.
Experience running lifecycle or growth programs in a product-led SaaS company where the end user and economic buyer are different people.
A proven track record of moving product adoption and retention metrics, including clear examples of programs you shipped and the measurable impact they created.
Experience building and leading a team of growth or lifecycle professionals focused on the customer journey.
Strong data fluency, including the ability to scope, query, analyze, and prove the impact of your own work without creating an analyst dependency.
Hands-on experience with experimentation, including forming hypotheses, testing quickly, learning from results, and shipping improvements.
Power-user experience with Pendo.
Daily use of AI tools, with a clear point of view on where they accelerate growth, lifecycle, and customer engagement work.

Preferred

Experience designing lifecycle programs that connect digital onboarding, product usage, retention, and expansion.
Experience using customer conversations alongside behavioral data to understand motivation, friction, and value realization.
Experience influencing product roadmap decisions through customer behavior insights and lifecycle learnings.
Experience leading a Center of Excellence or Product Operations function.

Benefits

Benefits: United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.