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Marketing jobs

2 marketing jobs

3 months ago

Brand Experience Manager

Clayton

Hamilton, AL (On-site)Full time

5 months ago

Bi-Lingual Lead Generation Specialist

Clayton

Maryville, TN (On-site)Full time$20/hr – $23/hr

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Clayton

Brand Experience Manager

Hamilton, AL (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive customer experience and cross-functional leadership for home-building partnerships and sales operations.

Own coaching, processes, and relationships across retailers and homeowners.
Must travel ~25% and communicate clearly with teams.

Job Description

Responsibilities

Coach and train team in best practices for optimal customer experience, business partnerships, and overall knowledge of company and competitor’s products.
Define and refine the quality and expectations of our product through the lens of the homeowner and our retail partners.
Act as the Chief Communication Officer by actively collaborating with leadership across all levels and remaining engaged in and knowledgeable of all facets of business within the Home Building Facility.
Actively participate in the development and implementation of new software programs for our team, our retailers and our homeowners.
Oversee maintenance of facility websites, digital assets, social media page(s), and marketing materials through third party marketing team or preferred means.
Maintain an active, positive relationship with the Customer Care Manager to ensure the most positive service experience possible for our retailer partners and homeowners.
Be a champion of customer care related programs and initiatives such as NPS and CX.
Maintain the vision of continuous coaching and sharing ideas to retail partners and home building facilities to ensure optimal growth for all locations.
Organize sales functions to maximize clarity, efficiency, and productivity for the team, ensuring accuracy and timeliness in the sales process from beginning to end.
Assist with product development initiatives by keeping a pulse on competitors and the market.
Be an advocate for our range and quality of products and services.
Be a constant ambassador for our company and our recruiting efforts.
Manage inventory and all facets of the sales team’s leaderboard, using that to motivate and further develop the team.
Positive impact on both the Brand Experience Manager and KPI Metrics where possible.
Track pay plans for the Customer Success Managers as well as the sales coordinators.
Cultivate a positive, high-energy attitude to assist in promoting our focus on Team Member Experience with specific energy and focus directed towards creating and maintaining a team environment.
Encourage innovation, celebrate wins, and hold the team accountable.
Support and foster growth in market share by challenging current perceptions in the industry.
Responsible for personal development via P&L exposure with General Manager.
Other duties as assigned.

Requirements

Ability to travel 25% of the time and flexibility with scheduling, working occasional weekends as needed.
Must have great communication skills, written and verbal.
Must continuously use the highest level of personal integrity and business ethics. Faithfully execute all applicable regulations of local, state and federal authorities.
Great attention to detail, organizational, and analytical skills.
Ability to work independently or in a team environment.
Ability to learn new processes and programs quickly and effectively.
Motivated and self-starter.
Willing to learn, hard-working, determined, and assertive.
Microsoft Office skills (Excel, Word, PowerPoint).
Must be able to lift and carry up to 50 lbs.
Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
Production environment is not temperature controlled and may result in exposure to extreme temperatures.

Preferred

Associate’s (2 year) degree with a preference for business, sales, economics, marketing, math or similar majors that require data-based decision making preferred. Bachelor’s (4 year) degree a plus.
5+ years of work experience preferred in the areas of Sales Management, Marketing Research, or Consulting.

Benefits

Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton

3.9 Glassdoor

Founded in 1956, Clayton is committed to opening doors to a better life through homeownership. A Berkshire Hathaway company, Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices, and creating a world-class experience for customers and team members. The company’s portfolio includes a comprehensive range of site-built, modern manufactured, Tiny, CrossMod® and modular housing. In 2023, Clayton built more than 52,000 homes across the country. For more information, visit claytonhomes.com.Watch our recruitment video here: http://bit.ly/3VKeV3VPotential job seekers: We are aware of multiple cases where individuals have been posing as our recruiters and contacting job seekers with fake job opportunities. If you have experienced this activity, please immediately file a complaint to the Internet Crime Complaint Center at www.ic3.gov.

Founded in 1956

Maryville, Tennessee, USA

5.2K employees (221 in marketing)

www.claytonhomes.com

73% recommend to a friend

95% CEO approval

Traffic Signals

Monthly Visitors

726.8K

Monthly Google Ads Budget

$43.6K

Traffic Source Mix

55.4%

Direct

34%

Referral

7.2%

Social

1.2%

Paid

2.1%

Headcount Trend

Current headcount: ~5.2K

Marketing Team

Marketing Team Size

147 (3% of company)

Median Career Experience

14 years

Median Tenure

8 years

People

Marketing Leadership

Emily Hollingsworth

Director of Digital Marketing

At the company for 6 years

Angela Roberts

Marketing and Communications Strategist and Editorial Director, Opening Doors magazine

At the company for 3 years 2 months

Stacey Frost Walters, MBA

Director of Brand Strategy and Communications

At the company for 4 years 2 months

Sadee Wampler

Director Of Brand Marketing

At the company for 8 years 1 month

Recent News

Clayton® Debuts TRU® ORIGIN Collection of Homes

Sep 24, 2025 • Morningstar.com

Clayton® Debuts TRU® ORIGIN Collection of Homes

Sep 24, 2025 • PR Newswire

Clayton® Announces Exclusive Lighting Partnership with Visual Comfort & Co.

Sep 22, 2025 • Morningstar.com

Responsibilities

Coach and train team in best practices for optimal customer experience, business partnerships, and overall knowledge of company and competitor’s products.
Define and refine the quality and expectations of our product through the lens of the homeowner and our retail partners.
Act as the Chief Communication Officer by actively collaborating with leadership across all levels and remaining engaged in and knowledgeable of all facets of business within the Home Building Facility.
Actively participate in the development and implementation of new software programs for our team, our retailers and our homeowners.
Oversee maintenance of facility websites, digital assets, social media page(s), and marketing materials through third party marketing team or preferred means.
Maintain an active, positive relationship with the Customer Care Manager to ensure the most positive service experience possible for our retailer partners and homeowners.
Be a champion of customer care related programs and initiatives such as NPS and CX.
Maintain the vision of continuous coaching and sharing ideas to retail partners and home building facilities to ensure optimal growth for all locations.
Organize sales functions to maximize clarity, efficiency, and productivity for the team, ensuring accuracy and timeliness in the sales process from beginning to end.
Assist with product development initiatives by keeping a pulse on competitors and the market.
Be an advocate for our range and quality of products and services.
Be a constant ambassador for our company and our recruiting efforts.
Manage inventory and all facets of the sales team’s leaderboard, using that to motivate and further develop the team.
Positive impact on both the Brand Experience Manager and KPI Metrics where possible.
Track pay plans for the Customer Success Managers as well as the sales coordinators.
Cultivate a positive, high-energy attitude to assist in promoting our focus on Team Member Experience with specific energy and focus directed towards creating and maintaining a team environment.
Encourage innovation, celebrate wins, and hold the team accountable.
Support and foster growth in market share by challenging current perceptions in the industry.
Responsible for personal development via P&L exposure with General Manager.
Other duties as assigned.

Requirements

Ability to travel 25% of the time and flexibility with scheduling, working occasional weekends as needed.
Must have great communication skills, written and verbal.
Must continuously use the highest level of personal integrity and business ethics. Faithfully execute all applicable regulations of local, state and federal authorities.
Great attention to detail, organizational, and analytical skills.
Ability to work independently or in a team environment.
Ability to learn new processes and programs quickly and effectively.
Motivated and self-starter.
Willing to learn, hard-working, determined, and assertive.
Microsoft Office skills (Excel, Word, PowerPoint).
Must be able to lift and carry up to 50 lbs.
Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
Production environment is not temperature controlled and may result in exposure to extreme temperatures.

Preferred

Associate’s (2 year) degree with a preference for business, sales, economics, marketing, math or similar majors that require data-based decision making preferred. Bachelor’s (4 year) degree a plus.
5+ years of work experience preferred in the areas of Sales Management, Marketing Research, or Consulting.

Benefits

Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.