2 weeks ago
Head of Client Performance
VELOX Media
Boise, ID (Unknown)Full time
Marketing jobs
2 marketing jobs
Head of Client Performance
Boise, ID (Unknown)
Salary Not AvailableSenior Level7+ years expFull time
Posted 2 weeks ago
Job Summary
Own and grow client relationships across the full portfolio, lead cross‑functional teams, and drive revenue through retention, renewals, and expansion, while guiding AI and organic strategies.
Job Description
Responsibilities
- Lead, coach, and hold accountable a team of Client Success, Paid Media, Technical SEO & Syndication
- Own client retention, renewals, and account growth across the full client portfolio
- Review Paid Media performance across Google, Meta, and other platforms, and step in to fix underperforming accounts
- Evaluate Organic Search strategy, including keyword targeting, content, technical SEO, and links, and explain results clearly to clients
- Guide AI Search Optimization strategy so clients earn visibility inside ChatGPT, Perplexity, Claude, and Google AI answers
- Have a strong knowledge of running a key book of accounts personally
- Serve as the escalation point for at risk clients and lead every save conversation
- Run monthly and quarterly business reviews that tie performance to client revenue using ALTIERA Revenue Intelligence Platform
- Catch performance issues before clients do, and own the process that flags them early
- Partner with Sales on onboarding handoffs and with Content and Technical teams on delivery
Requirements
- 7+ years in agency client services, paid media, or search marketing
- 4+ years managing a team
- Hands on experience running Google Ads and Meta campaigns, deep enough to audit and coach others
- Strong working knowledge of Organic Search and Technical SEO
- Current understanding of AI search and how brands earn visibility in AI answers
- Proven record of improving client retention and growing accounts
- Comfort with analytics, attribution, and revenue reporting
- Strong presentation skills with C Suite and senior marketing leaders
Benefits
- Health, Dental, and Vision Insurance (Company Matched)
- 401k with company match
- Life insurance (company paid)
- 3 weeks paid vacation + 12 paid holidays
- Paid downtown Boise parking
- Private in house gym + personal training
- Team events, catered lunches, kombucha on tap, and more
VELOX Media
VELOX is an ROI-Focused digital marketing agency specializing in SEO, link building, paid advertising, and conversion optimization. Focusing on revenue creation and a unique proprietary process allows VELOX campaigns to target a 400-800% return on marketing spend for your team.Specialties: Organic Search CampaignsGoogle Ads Campaign ManagementSocial Media Paid Management Conversion OptimizationDesign & Web DevelopmentVELOX by the numbers:Inc. 5000 Fastest Growing Companies 5 Years Consecutively (2019, 2020, 2021, 2022, 2023) Certified Google Premier Partner - Ranked Top 3% Worldwide400% ROI After 6 Months Of An Organic Search Campaign40% Revenue Increase Within 90 Days For Already Active Google Ads Campaigns84% Of Organic Keywords Under Management Rank Top 10Partners You Might Recognize: Clients Include: IGNITE, KitchenAid, KOIO, Tower Hobbies, Axonious, Allies of Skin, Purity Cosmetics, Thrive Causemetics, True Botanicals, 22 Days Nutrition, True Botanicals, Demdaco, Midwest Aftermarket, Klymit, KUHL, Dr. Axe, Willowtree, Camille Beckman, JEEP People, Rent The Runway, Clickbank, eBay Motors, Verizon, NBCUniversal, Rent The Runway, Sunology, True Science, Weider Global Nutrition, Suja Juice, PetLock, Besty Farms, Vera Treats, PetIQ, Chandler's Steakhouse, Proskriptive, Alturas Homes, Alturas Capital, Evengreen Technology, PakSense, Mahlia Collection, Zen Matcha Tea, Kount, Alturas Capital, Alertsense, ESG Simplicity, Germbloc, Eklipse Real Estate, Craig Stein Beverage, Nordic Clinical, Craft Beer Club, Jay Z and Barry Bonds.
Marketing Team
Marketing Team Size
19 (41% of company)
Median Career Experience
4.5 years
Median Tenure
3.6 years
Marketing Roles Posted (Last 30 Days)
2
People
HR / Recruitment
Traffic Signals
Monthly Visitors
13.6K
Traffic Source Mix
Search
42.2%
Direct
41.3%
Referral
8.9%
Social
6.4%
Paid
1.1%
Headcount Trend
Current headcount: ~46
Links
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