Activation and People Programs: drive WOWS initiatives and GE4 alignment with the activation toolkit and design partner collaboration.
Account Presence: travel 3–4 days a week to lead front-of-house and culinary setup, café layouts, and staff training.
Brand Standards and Growth: partner with on-site teams to uphold standards and push proactive refreshes to improve retention.

Job Description

Responsibilities

Activate the Bon Appétit brand through guest-facing experience initiatives (WOWS) and internal people programs, utilizing our activation toolkit and collaborating with our professional design team on account-specific projects
Travel to accounts 3–4 days per week, providing front-of-house and culinary support including café layout design, smallwares setup, and team training
Partner with on-site culinary and front-of-house teams to establish and uphold Bon Appétit brand standards, merchandising vision, and Great Expectations 4 (GE4) tactics
Develop proactive recommendations to refresh guest experiences and support account retention; guide accounts in building and executing impactful business plans
Review all account-facing content for design quality, grammar, and brand voice; assist in preparing activation materials for client quarterly reviews
Surface scalable solutions and lead with the mindset of "automating the predictable, so we can humanize the exceptional"
Support account openings and brand activation events, including travel outside of region as needed

Requirements

4+ years of experience in marketing, communications, or public relations — agency or foodservice/restaurant experience strongly preferred
A genuine passion for great food, guest experience, and sustainability
Strong writing skills with a sharp eye for grammar, design, and brand consistency
Proficiency in Microsoft Office, Canva, Adobe Acrobat, WordPress, and Jira
A proactive, creative, and solutions-oriented mindset with the ability to work independently and manage multiple priorities
Excellent interpersonal and public speaking skills; comfortable presenting to clients and leading field teams
BA/BS in Marketing, Communications, Public Relations, or Journalism preferred

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Fresh Ideas Management, LLC

3.6 Glassdoor

Founded in 2000, Fresh Ideas is a dynamic food service management company headquartered in Columbia, Missouri. Fresh Ideas provides food service management solutions for K-12, higher education, and commercial markets."Fresh Ideas uses technology, creative culinary ideas and our love of food to continually change and meet the needs of our clients." - DENNIS OWENS, PresidentFresh Ideas is continually seeking the best food service professionals to join our incredible team of culinarians, directors, area managers and corporate staff. For more information, please email us at HR@freshideasfood.com and check us out at www.freshideasfood.com.

Founded in 2000

Columbia, Missouri, USA

314 employees (10 in marketing)

www.freshideasfood.com

75% recommend to a friend

80% CEO approval

Traffic Signals

Monthly Visitors

1.6K

Traffic Source Mix

23.6%

Direct

54.5%

Referral

5.3%

Social

15.2%

Paid

1.3%

Headcount Trend

Current headcount: ~314

Marketing Team

Marketing Team Size

8 (3% of company)

Marketing Roles Posted (Last 30 Days)

Recent News

Chartwells Higher Education Acquires Fresh Ideas Food Management Company

Jul 18, 2022 • PR Newswire

Responsibilities

Activate the Bon Appétit brand through guest-facing experience initiatives (WOWS) and internal people programs, utilizing our activation toolkit and collaborating with our professional design team on account-specific projects
Travel to accounts 3–4 days per week, providing front-of-house and culinary support including café layout design, smallwares setup, and team training
Partner with on-site culinary and front-of-house teams to establish and uphold Bon Appétit brand standards, merchandising vision, and Great Expectations 4 (GE4) tactics
Develop proactive recommendations to refresh guest experiences and support account retention; guide accounts in building and executing impactful business plans
Review all account-facing content for design quality, grammar, and brand voice; assist in preparing activation materials for client quarterly reviews
Surface scalable solutions and lead with the mindset of "automating the predictable, so we can humanize the exceptional"
Support account openings and brand activation events, including travel outside of region as needed

Requirements

4+ years of experience in marketing, communications, or public relations — agency or foodservice/restaurant experience strongly preferred
A genuine passion for great food, guest experience, and sustainability
Strong writing skills with a sharp eye for grammar, design, and brand consistency
Proficiency in Microsoft Office, Canva, Adobe Acrobat, WordPress, and Jira
A proactive, creative, and solutions-oriented mindset with the ability to work independently and manage multiple priorities
Excellent interpersonal and public speaking skills; comfortable presenting to clients and leading field teams
BA/BS in Marketing, Communications, Public Relations, or Journalism preferred

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave