Responsibilities

• Email marketing (Klaviyo)
• Build, schedule and deploy email campaigns to our B2C and B2B audiences.
• Help maintain and improve our automated flows (welcome, browse abandonment, post-purchase, win-back).
• A/B test subject lines, send times, segments and CTAs, and turn results into recommendations.
• Keep our lists healthy: segmentation, deliverability, list growth tactics.
• Pull weekly and monthly performance reports and share insights with the team.
• Schedule and publish organic posts, stories and reels.
• Manage our community, replies, DMs, comments, in our brand voice.
• Create short-form video and image content using Canva and our AI toolkit.
• Write clear, beautiful product copy for new launches, web descriptions, packaging, sales sheets.

Requirements

• Around 4 years' experience in a similar role in marketing (in-house or agency).
• Excellent written English, you genuinely enjoy writing and care about getting it right.
• A natural feel for social media and an interest in how brands behave online.
• Email marketing experience with building campaign emails and flows.
• Canva, Klaviyo (or equivalent).
• Comfortable with technology, you pick up new tools quickly and aren't intimidated by data.
• Organised, detail-oriented, and reliable. You take pride in your work.
• Curious and proactive, you ask questions, suggest ideas, and don't wait to be told.
• Genuinely want to build a career in marketing and grow with a brand.

Preferred

• Attitude. We'd love to hire someone who is hungry to learn, takes ownership, and brings good energy to the team.

Benefits

• Staff discount, staff outings, recognition, pension scheme
• 23 days plus 8 days bank holiday