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Marketing jobs

4 marketing jobs

10 days ago

Sr Manager Customer Insights

Southwest Airlines

Dallas, TX (Unknown)Full time$169K/yr – $187K/yr

2 weeks ago

Manager, Customer Insights + Analytics (Ecommerce)

Pandora

New York City, NY (On-site)Full time$130K/yr – $163K/yr

3 weeks ago

Mgr-Customer Insights-Retail Media Network

Lowe's Companies, Inc.

Mooresville, NC (Remote)Full time$101K/yr – $169K/yr

4 months ago

Customer Insights, Lead, Quantitative Research

Salesforce

New York, USA (Unknown)Full time$123K/yr – $203K/yr

Find marketing roles you could actually win

4 open roles0

Find marketing roles you could actually win

4 open roles0

Sr Manager Customer Insights

Dallas, TX (Unknown)

$169K/yr – $187K/yrSenior LevelFull time

Posted 10 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Lead the Customer Insights Team to deliver actionable research that informs business decisions, shape learning priorities, and advance methods and tools across the organization.

Own and drive mixed-methods research across qualitative, quantitative, and tracking studies
Partner with senior leaders to translate learning questions into actionable insights
Build scalable insight practices and coach team members in research, analytics, and storytelling

Job Description

Responsibilities

Lead the Customer Insights Team in developing actionable research and Customer learning that supports broader Company priorities
Identify evolving Customer needs, industry trends, business priorities, and advancements in research methods and tools; advocate for improved approaches where they strengthen decision-making
Partner with senior Leaders to clarify business questions, define learning objectives, and determine the right research approach. Build strong relationships with other department Leaders to refine learning priorities, manage demand, and focus the team on the highest-value business questions
Direct qualitative, quantitative, syndicated, and ongoing tracking research, including ad hoc studies, concept testing, brand research, segmentation, Customer journey research, conjoint, discrete choice, and predictive or descriptive modeling
Synthesize multiple sources of Customer understanding, including primary research, syndicated data, behavioral data, Customer feedback, operational signals, and market trends
Use AI, automation, and modern research tools where appropriate to accelerate research design, analysis, reporting, knowledge management, and synthesis
Build scalable insight practices, including research repositories, standard reporting, reusable frameworks, consistent methodologies, and clear quality controls
Coach, develop, and upskill Team Members in research design, analytics, synthesis, storytelling, business consulting, and thoughtful use of emerging tools
Manage the research budget from planning through execution, maximizing value through the right mix of vendor partnerships, internal capabilities, reusable assets, and modern tools
May perform other job duties as directed by Employee's Leaders

Requirements

Education Required: High School Diploma or GED
Experience Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in: Qualitative & quantitative market research methodologies Advanced analytics (i.e. conjoint, discrete choice, predictive modeling) Presenting complex, nuanced consumer feedback and insights to senior leadership

Benefits

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits

Southwest Airlines

4.1 Glassdoor

At Southwest®, everything we do—from our smiling People to our policies—is designed to let you go with Heart. No matter what comes up in your travels, we’ve got your back. Because while any airline can fly you, only Southwest lets you go with Heart.Application fees don’t fly.The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.**Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.

Founded in 1971

Dallas, Texas, USA

39K employees (663 in marketing)

www.southwest.com

80% recommend to a friend

66% CEO approval

Traffic Signals

Monthly Visitors

48.3M

Monthly Google Ads Budget

$5.3M

Traffic Source Mix

35.7%

Direct

56.6%

Referral

5.3%

Social

0.5%

Paid

1.7%

Headcount Trend

Current headcount: ~39.4K

Marketing Team

Marketing Team Size

360 (1% of company)

Median Career Experience

16 years

Median Tenure

8.8 years

Marketing Roles Posted (Last 30 Days)

People

Marketing Leadership

Russ Pickett

Senior Manager, Customer & Brand

At the company for 8 years 9 months

Funding

Total Funding

$3.5B

Last Raise

$1.5B

Post IPO Debt, 5 months ago

Funding History

Oct 2025
Post IPO Debt • $1.5B
Oct 2024
Post IPO Equity • $107M
Jun 2024
Post IPO Equity • $1.9B

Marketing jobs

Sr Manager Customer Insights

Manager, Customer Insights + Analytics (Ecommerce)

Mgr-Customer Insights-Retail Media Network

Customer Insights, Lead, Quantitative Research

Find marketing roles you could actually win

Find marketing roles you could actually win

Sr Manager Customer Insights

Manager, Customer Insights + Analytics (Ecommerce)

Mgr-Customer Insights-Retail Media Network

Customer Insights, Lead, Quantitative Research

Sr Manager Customer Insights

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Benefits

Southwest Airlines

Traffic Signals

Headcount Trend

Marketing Team

People

Marketing Leadership

Funding

Funding History

Recent News

Find marketing roles you could actually win

Find marketing roles you could actually win

Sr Manager Customer Insights

Manager, Customer Insights + Analytics (Ecommerce)

Mgr-Customer Insights-Retail Media Network

Customer Insights, Lead, Quantitative Research

Sr Manager Customer Insights

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Benefits

Southwest Airlines

Traffic Signals

Headcount Trend

Marketing Team

People

Marketing Leadership

Funding

Funding History

Recent News