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Through earned and owned media channels, on-the-ground engagement and data and research, the Corporate Affairs team strengthens Zillow's position as a thought leader in housing, technology, and real estate. About the role This Corporate Communications Manager specializes in litigation, policy and regulatory communications and develops and executes strategic initiatives that strengthen Zillow's reputation and relationships with key external stakeholders. In this role, you will serve as the communications lead for litigation, regulatory, and other legal risk matters, and for communications that support Zillow's public policy priorities. You'll partner closely with Legal, Government Relations, Executive Leadership, Communications and business leaders to shape thoughtful, consistent messaging during high-profile and high-stakes situations. This is a highly strategic individual contributor role that requires sound judgment, strong executive presence, and the ability to operate with autonomy in complex, fast-moving environments. You'll help ensure Zillow's legal strategy, policy positions, and public communications remain aligned while leading cross-functional workstreams that support our broader reputation and stakeholder engagement goals. This role is part of the Corporate Communications team, reporting to Zillow's Director of Corporate Affairs. You won't have direct reports, but you will lead. What You’ll Do: Own litigation and regulatory communications end-to-end. You'll develop proactive and reactive communications strategies for litigation, regulatory and legal risk matters — anticipating how matters may evolve in the press, preparing leadership for likely lines of questioning, and ensuring Zillow speaks with consistency and confidence. Your work product is polished and precise, and you exercise sound judgment, carry strategy through to execution, and independently develop work that is ready for senior executive review. Lead communications that support Zillow's public policy priorities. You'll partner with Government Relations and Public Affairs to develop communications plans that align with Zillow's business objectives and its federal, state and local policy goals. You'll shape messaging for policymakers, regulators and other government stakeholders, and amplify Zillow's pro-consumer advocacy through media, events, thought leadership and owned content. Serve as a trusted strategic partner to Legal and the C-suite. You'll operate in rooms with Legal leadership, outside counsel and C-suite executives, and influence decision-making and escalate needs to leadership with speed and clarity. You'll translate complex legal and policy situations into clear communications positions, proactively flag communications risks, and regularly present solutions alongside the problems you identify. Manage media relationships in a specialized, high-stakes context. You'll build and maintain relationships with journalists who cover legal, regulatory, policy and real estate industry beats — proactively shaping narratives where possible and responding with speed and precision when inquiries arrive. You understand how to work within legal constraints while still being an effective, credible media partner. Craft clear, compelling content. You'll write and edit statements, Q&As, press releases, op-eds, speeches, briefing materials and social content, making sure everything we say is accurate, timely, and aligned with Zillow's brand, business objectives and policy goals. Drive cross-functional projects with rigor and clarity. You'll lead workstreams across Legal, Communications, Government Relations and Investor Relations — defining objectives, building workback plans, and establishing RACI frameworks that keep complex, fast-moving matters organized. You anticipate the questions your stakeholders haven't thought to ask yet and show up with answers. Support crisis communications and protect Zillow's reputation. You'll help coordinate messaging across Legal, product, customer care, investor relations and other key teams during high-stakes situations, and evaluate legal and policy developments for potential reputation risks. Monitor, adapt, and apply. You'll track legal, regulatory, policy and media developments that could affect Zillow, bring relevant intelligence back to the team, and quickly integrate lessons into how you work. Represent Comms in cross-functional forums. You'll carry the Communications team's perspective into legal strategy discussions, stakeholder planning meetings and executive briefings — advocating for communications interests and helping other functions understand what's at stake from a public narrative standpoint. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $112,800.00 - $180,200.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $107,200.00 - $171,200.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are - You have deep experience in media relations and have spent meaningful time managing sensitive, high-stakes communications — whether in litigation, crisis, financial, regulatory or policy contexts. - You are an exceptional writer and verbal communicator. - Your presence in rooms with senior leadership is confident and credible. - You operate well with ambiguity and competing priorities. You don't wait to be told what to do; you identify what needs to happen and move toward it. - You understand how legal, policy and communications strategy intersect — and where they can create tension. You know how to navigate that tension thoughtfully. - You bring a "no job is too small" attitude. Owning a specialized function doesn't mean you're above the details. - You share feedback generously — upward, laterally, and to junior colleagues — and you seek it out with the same energy. - You think in systems: you understand how your work connects to team goals, company goals and business outcomes, and you make that connection visible in how you prioritize and communicate. Minimum qualifications - Bachelor's degree and 6–9 years of communications experience, with significant focus on media relations - Demonstrated experience managing sensitive, high-stakes communications in a legal, litigation, regulatory or crisis context (in-house, agency, or law firm communications) - Proven ability to work directly with and influence senior leadership and legal counsel - Track record of owning complex cross-functional projects with minimal oversight - Outstanding written and verbal communication skills, with a portfolio that may include statements, op-eds, speeches, press releases and social content, and familiarity with AP style - Willingness to travel up to 25% and occasionally work outside standard hours for business or crisis needs; proficient with key communications and AI tools Preferred qualifications - In-house experience at a publicly traded company, and familiarity with public company reporting standards and disclosures - Familiarity with securities litigation, class action or regulatory enforcement communications - Experience working alongside outside counsel and understanding the communications boundaries litigation counsel establishes - Experience working with federal, state or local government agencies, or in communications for a government agency or elected official; understanding of regulatory processes - Knowledge of U.S. public policy issues affecting tech and housing - Background in real estate, technology or financial services - Advanced degree Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality. How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list , reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.49:T1377,

Responsibilities

Own litigation and regulatory communications end-to-end. You'll develop proactive and reactive communications strategies for litigation, regulatory and legal risk matters — anticipating how matters may evolve in the press, preparing leadership for likely lines of questioning, and ensuring Zillow speaks with consistency and confidence. Your work product is polished and precise, and you exercise sound judgment, carry strategy through to execution, and independently develop work that is ready for senior executive review.
Lead communications that support Zillow's public policy priorities. You'll partner with Government Relations and Public Affairs to develop communications plans that align with Zillow's business objectives and its federal, state and local policy goals. You'll shape messaging for policymakers, regulators and other government stakeholders, and amplify Zillow's pro-consumer advocacy through media, events, thought leadership and owned content.
Serve as a trusted strategic partner to Legal and the C-suite. You'll operate in rooms with Legal leadership, outside counsel and C-suite executives, and influence decision-making and escalate needs to leadership with speed and clarity. You'll translate complex legal and policy situations into clear communications positions, proactively flag communications risks, and regularly present solutions alongside the problems you identify.
Manage media relationships in a specialized, high-stakes context. You'll build and maintain relationships with journalists who cover legal, regulatory, policy and real estate industry beats — proactively shaping narratives where possible and responding with speed and precision when inquiries arrive. You understand how to work within legal constraints while still being an effective, credible media partner.
Craft clear, compelling content. You'll write and edit statements, Q&As, press releases, op-eds, speeches, briefing materials and social content, making sure everything we say is accurate, timely, and aligned with Zillow's brand, business objectives and policy goals.
Drive cross-functional projects with rigor and clarity. You'll lead workstreams across Legal, Communications, Government Relations and Investor Relations — defining objectives, building workback plans, and establishing RACI frameworks that keep complex, fast-moving matters organized. You anticipate the questions your stakeholders haven't thought to ask yet and show up with answers.
Support crisis communications and protect Zillow's reputation. You'll help coordinate messaging across Legal, product, customer care, investor relations and other key teams during high-stakes situations, and evaluate legal and policy developments for potential reputation risks.
Monitor, adapt, and apply. You'll track legal, regulatory, policy and media developments that could affect Zillow, bring relevant intelligence back to the team, and quickly integrate lessons into how you work.
Represent Comms in cross-functional forums. You'll carry the Communications team's perspective into legal strategy discussions, stakeholder planning meetings and executive briefings — advocating for communications interests and helping other functions understand what's at stake from a public narrative standpoint.

Requirements

Bachelor's degree and 6–9 years of communications experience, with significant focus on media relations
Demonstrated experience managing sensitive, high-stakes communications in a legal, litigation, regulatory or crisis context (in-house, agency, or law firm communications)
Proven ability to work directly with and influence senior leadership and legal counsel
Track record of owning complex cross-functional projects with minimal oversight
Outstanding written and verbal communication skills, with a portfolio that may include statements, op-eds, speeches, press releases and social content, and familiarity with AP style
Willingness to travel up to 25% and occasionally work outside standard hours for business or crisis needs; proficient with key communications and AI tools

Preferred

In-house experience at a publicly traded company, and familiarity with public company reporting standards and disclosures
Familiarity with securities litigation, class action or regulatory enforcement communications
Experience working alongside outside counsel and understanding the communications boundaries litigation counsel establishes
Experience working with federal, state or local government agencies, or in communications for a government agency or elected official; understanding of regulatory processes
Knowledge of U.S. public policy issues affecting tech and housing
Background in real estate, technology or financial services
Advanced degree

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Own litigation and regulatory communications end-to-end while steering public policy messaging and serving as a trusted partner to Legal and the C-suite.

Lead cross-functional, high-stakes initiatives across Legal, Communications, Government Relations and Investor Relations.
Manage media relationships and translate complex policy matters into clear, credible public statements.
Coordinate crisis communications and monitor developments to protect Zillow's reputation.

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We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: Leads and delivers integrated corporate communications that connect employees and external stakeholders to the company’s strategy, culture, priorities, and organizational impact. What You Will Do: - Lead integrated internal and external communications strategies aligned with enterprise priorities and business objectives. - Advise executives and business leaders on messaging, stakeholder engagement, reputation management, and communication planning. - Develop enterprise messaging frameworks, narratives, and communication plans that connect strategy, culture, performance, and organizational impact. - Oversee media relations, public relations, corporate announcements, spokesperson support, and other external communications activities. - Lead employee communications programs, campaigns, and events that reinforce strategic priorities and support engagement. - Govern communication channels, editorial calendars, content planning, approvals, and communication standards across the enterprise. - Direct corporate storytelling and content development for enterprise, executive, employee, and external audiences. - Create and oversee executive communications, including presentations, town halls, talking points, and leadership messaging. - Lead communications for organizational change, business transformation, enterprise initiatives, issues, and crises. - Monitor communication effectiveness and use audience data and feedback to improve communication strategies, channels, and programs. - Travel a few times a year for offsite, meetings etc. – Requires travel up to 10% of the time, including overnight and out of state. - Other duties as assigned. What You Will Need: - Bachelor's degree or equivalent education and work experience. Master's degree preferred. - Typically, 12+ years with bachelor's or equivalent. - Scope encompasses one or more corporate communications functional areas and enterprise communication policy. - Decisions establish enterprise direction for messaging, reputation, channels, governance, and resource priorities. - Work connects corporate strategy, culture, performance, and stakeholder expectations through integrated communications. Competencies: - Communication Skills: Ability to convey complex financial and technical concepts clearly to diverse audiences. - Strategic Thinking: Ability to align business initiatives with organizational goals and market opportunities. - Stakeholder Management: Influencing and collaborating with executives, regulators, clients, and business partners. - Change Leadership: Guiding organizations and teams through transformation, growth, and innovation initiatives. - Cross-Functional Collaboration: Effectively working across technology, operations, compliance, legal, risk, and business teams. - Project & Program Management: Planning, organizing, and executing strategic initiatives and implementations. - Data Analytics: Ability to analyze data, identify trends, and support data-driven decision making. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $150,000 – $227,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com Please click here to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/51:Tb83,

Remote Corporate Communications jobs in the US

Corporate Communications Manager

VP, Corporate Communications