9 days ago
Associate Director of Social Media & Community
Kizen
New York City, NY (Hybrid)Full time$150K/yr – $200K/yr
Associate Director of Social Media & Community
New York City, NY (Hybrid)
$150K/yr – $200K/yrSenior Level5+ years expFull time
Posted 9 days ago
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Job Summary
Own and shape end-to-end social content and community engagement, driving strategy across channels, video, and collaboration with cross-functional teams.
- Social content strategy and calendar design
- Community management and engagement
- Channel growth and end-to-end video development
Job Description
Responsibilities
- Social Content Strategy: Adapt company initiatives/campaigns into 360 content programs across social and community environments to build brand awareness and trust. Develop and design calendar for our company pages and founders to elevate our voice as industry thought leaders.
- Community Management: Proactively monitor social channels and community discussions across platforms, looking for opportunities to provide exceptional service, respond to customer needs and join in critical conversations. Own specific topics within discussion boards (i.e. Threads) that drive community engagement.
- Channel Planning & Growth: Develop channel-specific strategies that optimize efforts around the right platform for the audience and goal + identify new channels, formats and approaches that grow reach and drive leads.
- Insight-Driven Approach: Use data as a driver to build strategy and identify high-value topics or content gaps. Track and report on performance, turning metrics into actionable recommendations. Optimize approach based on algorithmic changes and conversion performance across channels.
- Cross-Functional Collaboration: Work closely with Marketing Leads, Executives, Design, Solutions, and FDE teams to align social and community content with broader company strategic initiatives.
- End-to-End Video Development: Create high-quality, entertaining, and trustworthy video content (Short-Form + Long-Form) that matches our brand's unique voice, balancing the business goals with our brand reputation and surrounding environment.
Requirements
- 5-10+ years of B2B marketing experience in social media, community management, or influencer marketing.
- Proven track record of owning end-to-end social content development, from concept and brief creation to production and campaign playbooks.
- Strong understanding of community moderation best practices with a track record of building a community around a brand or product
- Ability to translate complex ideas across diverse formats (video, audio, text) for technical and executive audiences.
- Demonstrated experience personally owning social content development end‑to‑end, with a clear understanding of what it takes to concept, produce, and execute original social content at scale. Deep knowledge of LinkedIn, YouTube and Reddit as primary channels.
- A strong grasp of social trends for businesses, with the ability to identify how brands can authentically participate in conversations without compromising brand safety or value.
Preferred
- Proficiency with traditional SEO tools and how AI search impacts content discoverability and vice-versa
- Demonstrated ability to advocate for social‑first and culturally ambitious ideas while gaining buy‑in from leadership and internal partners.
- Adaptable and resilient mindset, with the ability to navigate evolving social platform algorithms, tools, and priorities in a fast‑moving environment
- Experience working with founder-led social channels and/or writing for technical or executive audiences
Benefits
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen
3.8 Glassdoor
Kizen is the first end-to-end AI acceleration platform that makes it easy for anyone to build AI agents & modernize applications by talking, typing, or using drag and drop._________Origin story...In an era of rising expectations, most organizations are struggling to keep up, with only 7% able to meet these demands. John Winner and Scott Turner, Co-founders of Kizen, witnessed firsthand how the inflexibility and high customization costs of leading legacy tools - all built in the late 1990s and early 2000s - leave employees frustrated, teams understaffed, and customers dissatisfied. In a world of rapid evolution, why are so many businesses still relying on outdated platforms that no longer meet the dynamic needs of today’s enterprises?After 11 years of consulting with leading legacy tools, John and Scott realized that while the providers tried their best, the software’s limitations were too overwhelming. It was time to challenge the status quo and open minds to the next generation of technology designed for speed, efficiency and real impact. It was seeing teams struggle with multiple tools not meeting their needs and the incredible potential of automation and AI to enrich lives and drive business success that sparked the creation of Kizen._________Kizen is built to help businesses thrive, save time, and deliver the experiences customers crave.See what you can build with Kizen at www.kizen.com
Founded in 2018
Austin, Texas, USA
75 employees (8 in marketing)
69% recommend to a friend
68% CEO approval
Traffic Signals
Monthly Visitors
31.2K
Traffic Source Mix
Search
31.8%
Direct
57.6%
Referral
5.1%
Social
4.5%
Paid
1%
Headcount Trend
Current headcount: ~75
Marketing Team
Marketing Team Size
7 (9% of company)
Median Career Experience
13 years
Median Tenure
1.1 years
Marketing Roles Posted (Last 30 Days)
1
People
Founders / CEO
HR / Recruitment
Funding
Total Funding
$12M
Last Raise
$12M
Seed, 4 years ago
Funding History
- Sep 2022Seed • $12M