SuccessKPI Inc. logo

SuccessKPI Inc.

Brand · IT Services and IT Consulting

4.3

Company overview

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk.SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America.Learn more at www.successkpi.com.
Founded in 2017
Aldie, Virginia, USA
170 employees (3 in marketing)
successkpi.com
84% recommend to a friend
82% positive business outlook

Salaries

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People

Headcount trend

Company growth over the last 12 months

Headcount +16.4% year over year

Funding

Total funding

$33M

Last raise

$33M

Private Equity, 4 years ago

Funding history

Jan 2022

Private Equity Round SuccessKPI · $33M

Audience

Monthly website visitors
4K
Month over month-17.4%
Quarter over quarter-48%
Top sourceDirect (44.7%)
Ad budget per month$0.0
Average search rank45.4
Traffic source mix
Direct
44.7%
Search
33.8%
Social
13.3%
Referral
6.6%
Paid referral
1.5%

LinkedIn followers

Follower count and growth

Total followers

10.5K

12-mo growth

+46.6%

Monthly growth

+2.1%

News

Links

successkpi.comLinkedInCrunchbase
Glassdoor