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Kustomer

Brand · Software Development

3.9

Company overview

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov
Founded in 2015
Summit, New Jersey, USA
290 employees (22 in marketing)
70% recommend to a friend
63% positive business outlook

Salaries

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People

Marketing team tenure

Median tenure

1 years

Avg experience

14 years

Leader tenure

0 years

Across 9 marketing employees

Hiring activity

Open marketing jobs over time

2 open now

Headcount trend

Company growth over the last 12 months

Headcount +16.5% year over year

Funding

Total funding

$233.5M

Last raise

Series B, 4 months ago

Funding history

Aug 2025

Series B Kustomer

May 2023

Venture Round Kustomer · $60M

Dec 2019

Series E Kustomer · $60M

May 2019

Series D Kustomer · $40M

Jan 2019

Series C Kustomer · $35M

Jun 2018

Series B Kustomer · $26M

Audience

Monthly website visitors
92.5K
Month over month+5.5%
Quarter over quarter+11.4%
Top sourceSearch (46.8%)
Ad budget per month$403.4K
Average search rank47
Traffic source mix
Search
46.8%
Direct
41.2%
Referral
7.9%
Social
3%
Paid referral
1%

LinkedIn followers

Follower count and growth

Total followers

31.4K

12-mo growth

+16.8%

Monthly growth

+1.8%

News

Links