Balto logo

Balto

Brand

4.0

Company overview

Balto is contact center AI that helps you solve your customers’ problems faster. 🤯 Insights: AI analyzes your conversation data and shares its findings.🤯 Coaching: AI prepares coaching packets for your supervisors.🤯 Compliance: AI finds compliance issues.🤯 Quality: AI scores your calls.🤯 Guidance: AI helps human agents solve customers' problems.🤯 Notes: AI takes great notes.Balto powers the entire contact center to help you go faster.
Founded in 2017
St Louis, Missouri, USA
144 employees (11 in marketing)
balto.ai
75% recommend to a friend
68% positive business outlook

Salaries

Typical salary range

$160,000 – $180,000

/ yr

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People

Marketing leadership

Evan Fehler
Evan Fehler
VP of Marketing
At the company for 1 year
Maria Edington (Citrowske)
Maria Edington (Citrowske)
VP of Marketing | Leading GTM Strategy & Ops
At the company for 6 years 7 months
Nick Robles
Nick Robles
Digital Marketing Manager
At the company for 3 years 1 month

Headcount trend

Company growth over the last 12 months

Headcount +10.9% year over year

Funding

Total funding

$57.6M

Last raise

$5.7M

Series B, 2 years ago

Funding history

Mar 2024

Series B Balto · $5.7M

Aug 2021

Series B Balto · $37.5M

Oct 2020

Series A Balto · $10M

Sep 2019

Seed Round Balto · $3M

Nov 2018

Grant Balto · $50K

Oct 2018

Seed Round Balto · $1.3M

Audience

Monthly website visitors
29.1K
Month over month+29.5%
Quarter over quarter+53.6%
Top sourceSearch (43.8%)
Ad budget per month$74.6K
Average search rank35.8
Traffic source mix
Search
43.8%
Direct
41.8%
Referral
8%
Social
5%
Paid referral
1%

LinkedIn followers

Follower count and growth

Total followers

10.4K

12-mo growth

+13.3%

Monthly growth

+1.8%

News

Links

balto.aiLinkedInCrunchbaseX (Twitter)
Glassdoor