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Marketing jobs

27 marketing jobs

5 days ago

ECRM & Loyalty Executive

The Inn Collection Group

Newcastle upon Tyne, UK (Hybrid)Full time

3 weeks ago

Subscription & Loyalty Lead

Nestlé Nespresso SA

Crawley, Surrey, UK (Hybrid)Full time

6 weeks ago

Assistant Loyalty Manager - Family Leave Cover

Seasalt

UK (Hybrid)Full time

1 month ago

Senior Digital Marketing & Loyalty Lead

LUSH

London, UK (Hybrid)Contract£48K/yr – £58K/yr

2 months ago

Senior CRM Executive (Loyalty & Campaigns)

Superdrug

Croydon, UK (Hybrid)Full time

2 months ago

Group CRM & Loyalty Transformation Lead

McArthurGlen UK Ltd

London, UK (Hybrid)Full time£63K/yr – £80K/yr

3 months ago

Loyalty Marketing Project Specialist

Nestlé Nespresso SA

Crawley, Surrey, UK (Hybrid)Full time

3 months ago

Head of CRM, Loyalty and Retention

Protein Works

Liverpool, UK (On-site)Full time

3 months ago

Senior Digital Loyalty Executive (One Supporter Journey)

Barnardo's

London, UK (Hybrid)Full time£30K/yr – £34K/yr

3 months ago

International Loyalty & Incentives Manager

Tripadvisor

London, UK (Hybrid)Full time

3 months ago

Strategy Director – Loyalty Consulting

Collinson

London, UK (Hybrid)Full time

3 months ago

Digital CRM Loyalty & Retention Manager - FTC

Marks & Spencer

London, UK (Hybrid)Full time

3 months ago

Loyalty Proposition Manager

Asda

Leeds, UK (Hybrid)Full time

3 months ago

Loyalty & CRM Manager

Hempel A/S

Darwen, Blackburn with Darwen, UK (On-site)Other

3 months ago

CRM & Loyalty Manager (Maternity Cover)

Space NK

London, UK (Hybrid)Full time

3 months ago

CRM Loyalty Executive Apprentice - Level 4

Mobilize Financial Services

Maple Cross, Hillingdon, UK (On-site)Contract

3 months ago

Customer Loyalty Marketing Manager

The Estée Lauder Companies

London, UK (Unknown)

3 months ago

Project Manager - CRM & Loyalty

Primark

Reading, UK (On-site)Full time

3 months ago

Senior Designer - Loyalty & CRM

VCCP

London, UK (On-site)Full time

3 months ago

Digital Operations Manager - Loyalty & CRM

VCCP

London, UK (On-site)Full time

All Loyalty roles in the UK

Get alerts for this search

All Loyalty roles in the UK

Get alerts for this search

27 jobs

ECRM & Loyalty Executive

The Inn Collection Group

Newcastle upon Tyne, UK (Hybrid)

In-houseFull-timeMid level

5 days ago

Subscription & Loyalty Lead

Nestlé Nespresso SA

Crawley, Surrey, UK (Hybrid)

In-houseFull-timeSenior level

3 weeks ago

Assistant Loyalty Manager - Family Leave Cover

Seasalt

UK (Hybrid)

In-houseFull-timeMid level

6 weeks ago

Senior Digital Marketing & Loyalty Lead

LUSH

London, UK (Hybrid)

£48K/yr - £58K/yrIn-houseContractSenior level

1 month ago

Senior CRM Executive (Loyalty & Campaigns)

Superdrug

Croydon, UK (Hybrid)

In-houseFull-timeSenior level2+ years exp.

2 months ago

Group CRM & Loyalty Transformation Lead

McArthurGlen UK Ltd

London, UK (Hybrid)

£63K/yr - £80K/yrIn-houseFull-timeSenior level

2 months ago

Loyalty Marketing Project Specialist

Nestlé Nespresso SA

Crawley, Surrey, UK (Hybrid)

In-houseFull-timeMid level

3 months ago

Head of CRM, Loyalty and Retention

Protein Works

Liverpool, UK (On-site)

In-houseFull-timeSenior level5+ years exp.

3 months ago

Senior Digital Loyalty Executive (One Supporter Journey)

Barnardo's

London, UK (Hybrid)

£30K/yr - £34K/yrIn-houseFull-timeSenior level

3 months ago

International Loyalty & Incentives Manager

Tripadvisor

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

Strategy Director – Loyalty Consulting

Collinson

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

Digital CRM Loyalty & Retention Manager - FTC

Marks & Spencer

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

Loyalty Proposition Manager

Asda

Leeds, UK (Hybrid)

In-houseFull-timeMid level

3 months ago

Loyalty & CRM Manager

Hempel A/S

Darwen, Blackburn with Darwen, UK (On-site)

In-houseOtherMid level

3 months ago

CRM & Loyalty Manager (Maternity Cover)

Space NK

London, UK (Hybrid)

In-houseFull-timeSenior level4+ years exp.

3 months ago

CRM Loyalty Executive Apprentice - Level 4

Mobilize Financial Services

Maple Cross, Hillingdon, UK (On-site)

In-houseContractIntern/new grad

3 months ago

Customer Loyalty Marketing Manager

The Estée Lauder Companies

London, UK (Unknown)

In-houseSenior level

3 months ago

Project Manager - CRM & Loyalty

Primark

Reading, UK (On-site)

In-houseFull-timeMid level5+ years exp.

3 months ago

Senior Designer - Loyalty & CRM

VCCP

London, UK (On-site)

AgencyFull-timeSenior level

3 months ago

Digital Operations Manager - Loyalty & CRM

VCCP

London, UK (On-site)

AgencyFull-timeMid level

3 months ago

The Inn Collection Group

ECRM & Loyalty Executive

Newcastle upon Tyne, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 5 days ago

Job Summary

Own end-to-end email and app marketing campaigns, from planning and audience segmentation to testing, reporting and loyalty program activities.

Lead campaign setup and QA to ensure accurate, on-brand communications.
Develop customer journeys and loyalty communications across email and app.
Analyze performance data to identify trends and opportunities for optimization.

Job Description

Responsibilities

Build and schedule email and app marketing campaigns in line with the CRM and wider marketing calendar.
Support the delivery of newsletters, promotional campaigns, loyalty communications and customer lifecycle communications.
Create email audiences and segments based on agreed campaign requirements.
Support customer segmentation to ensure relevant and targeted communications are delivered to the appropriate audiences.
Carry out campaign QA and testing to ensure emails are accurate, correctly displayed and functioning before deployment.
Testing of subject lines, content and campaign approaches.
Email content creation, including copy, subject lines, calls-to-action and campaign content.
Work with the eCRM & Loyalty Manager to build and maintain automated customer journeys.
Support email data uploads and data preparation where required.
Ensure all campaigns are delivered in line with brand guidelines and CRM best practice.

Requirements

Experience in a marketing, email marketing, CRM or digital marketing role.
Experience using an email marketing or CRM platform.
Experience building and sending marketing campaigns.
Strong copywriting and communication skills.
Experience using Excel and other Microsoft Office programmes.
Excellent attention to detail.
Ability to manage multiple tasks and deadlines.

Preferred

Experience with customer segmentation and audience creation.
Experience supporting loyalty programmes or customer retention activity.
Experience with app marketing or push notifications.
Experience within hospitality, leisure, retail or another customer-focused industry.
Basic understanding of customer data and campaign performance reporting.

Benefits

Celebrate your birthday with an extra paid holiday.
Build your future with support from our development programmes.
Take the time you need to rest and recharge; Paid Breaks are on us.
Enjoy 50% off food at any of our Inns
Relax with a stay at any of our Inns during January, February, and March for just £1.
Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
Experience a spontaneous trip away with £50 on same day bookings
It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
24/7 confidential support is always there when you need it with our Employee Assistance Programme
Contribute to a company that gives back through our Give-inn back scheme

The Inn Collection Group

3.1 Glassdoor

Step inside an Inn Collection Group pub and you’ll notice we’re a little different. What we’re pleased to offer are traditional pubs with rooms, the perfect places to eat, drink, sleep and explore in hand-picked town, coast and country locations. Our doors are open to everyone — from walkers, cyclists, golfers and birdwatchers, to families, couples and groups of friends.It’s all about a warm welcome and at an Inn Collection Group pub that includes non-residents enjoying a drink or a meal with us too. Each pub has a wide range of alcoholic and non-alcoholic hot and cold drinks. Local cask ales are our speciality, though you’ll also enjoy our excellent selection of chilled lagers, ciders and thoughtfully chosen wine lists. Our menus are thoughtfully created by our Head Chefs and differ at each inn, to recognise the surroundings and use of local ingredients. You'll find our inns across Northumberland, County Durham, North Yorkshire, the Lake District, Lancashire and North Wales. Whether it's adventure you seek, new explorations, relaxing by a roaring fire or the most delicious, homecooked meal, we have you covered.

Founded in 2007

Newcastle Upon Tyne, England, GBR

334 employees

inncollectiongroup.com

0% recommend to a friend

Marketing Team

Marketing Roles Posted (Last 30 Days)

Funding

Total Funding

$168.6M

Last Raise

$168.6M

Debt Financing

Funding History

Aug 2025
Debt Financing • $168.6M

Traffic Signals

Monthly Visitors

183.4K

Monthly Google Ads Budget

$1.5K

Traffic Source Mix

59.7%

Direct

14.7%

Referral

11.4%

Social

0.6%

Paid

9.1%

Headcount Trend

Current headcount: ~335

Recent News

IHG and Harilela Group announce The Hari's three hotels will join luxury collection brand Vignette Collection

Aug 22, 2026 • Trending Now Infrastructure

Inn Collection secures £125m financing to fuel expansion

Oct 31, 2025 • Boutique Hotelier

Insider’s deals of the week: Featuring Drax, Shawbrook and The Inn Collection Group

Oct 31, 2025 • Insider Media Ltd

Marketing jobs

ECRM & Loyalty Executive

Subscription & Loyalty Lead

Assistant Loyalty Manager - Family Leave Cover

Senior Digital Marketing & Loyalty Lead

Senior CRM Executive (Loyalty & Campaigns)

Group CRM & Loyalty Transformation Lead

Loyalty Marketing Project Specialist

Head of CRM, Loyalty and Retention

Senior Digital Loyalty Executive (One Supporter Journey)

International Loyalty & Incentives Manager

Strategy Director – Loyalty Consulting

Digital CRM Loyalty & Retention Manager - FTC

Loyalty Proposition Manager

Loyalty & CRM Manager

CRM & Loyalty Manager (Maternity Cover)

CRM Loyalty Executive Apprentice - Level 4

Customer Loyalty Marketing Manager

Project Manager - CRM & Loyalty

Senior Designer - Loyalty & CRM

Digital Operations Manager - Loyalty & CRM

All Loyalty roles in the UK

All Loyalty roles in the UK

ECRM & Loyalty Executive

Subscription & Loyalty Lead

Assistant Loyalty Manager - Family Leave Cover

Senior Digital Marketing & Loyalty Lead

Senior CRM Executive (Loyalty & Campaigns)

Group CRM & Loyalty Transformation Lead

Loyalty Marketing Project Specialist

Head of CRM, Loyalty and Retention

Senior Digital Loyalty Executive (One Supporter Journey)

International Loyalty & Incentives Manager

Strategy Director – Loyalty Consulting

Digital CRM Loyalty & Retention Manager - FTC

Loyalty Proposition Manager

Loyalty & CRM Manager

CRM & Loyalty Manager (Maternity Cover)

CRM Loyalty Executive Apprentice - Level 4

Customer Loyalty Marketing Manager

Project Manager - CRM & Loyalty

Senior Designer - Loyalty & CRM

Digital Operations Manager - Loyalty & CRM

ECRM & Loyalty Executive

Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

The Inn Collection Group

Marketing Team

Funding

Funding History

Traffic Signals

Headcount Trend

Recent News

Links

All Loyalty roles in the UK

All Loyalty roles in the UK

ECRM & Loyalty Executive

Subscription & Loyalty Lead

Assistant Loyalty Manager - Family Leave Cover

Senior Digital Marketing & Loyalty Lead

Senior CRM Executive (Loyalty & Campaigns)

Group CRM & Loyalty Transformation Lead

Loyalty Marketing Project Specialist

Head of CRM, Loyalty and Retention

Senior Digital Loyalty Executive (One Supporter Journey)

International Loyalty & Incentives Manager

Strategy Director – Loyalty Consulting

Digital CRM Loyalty & Retention Manager - FTC

Loyalty Proposition Manager

Loyalty & CRM Manager

CRM & Loyalty Manager (Maternity Cover)

CRM Loyalty Executive Apprentice - Level 4

Customer Loyalty Marketing Manager

Project Manager - CRM & Loyalty

Senior Designer - Loyalty & CRM

Digital Operations Manager - Loyalty & CRM