2 days ago
CRO manager - Shopify specialist
Pacer
UK (Remote)Full time
All marketing roles in the UK with a remote work arrangement
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All marketing roles in the UK with a remote work arrangement
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CRO manager - Shopify specialist
UK (Remote)
Salary Not AvailableMid Level3+ years expFull time
Posted 2 days ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Responsibilities
- Run end-to-end CRO analysis across multiple client accounts: funnel diagnostics, behavioural analytics, session recordings, and experiment design
- Develop insight into clearly prioritised, well-evidenced recommendations, using a structured diagnostic approach to conversion moments
- Partner with our experience team (design and technical solutions) to shape solutions that are grounded in what's actually feasible on Shopify: theme architecture, app ecosystem constraints, checkout extensibility, and Shopify Plus capabilities
- Own experiment design, prioritisation, and results reporting, feeding learnings back into a shared, compounding knowledge base rather than one-off test logs
- Present findings and roadmaps directly to client stakeholders, translating data into a clear narrative of value delivered
- Use AI tools to accelerate analysis, synthesis, and reporting, and contribute to the internal products and workflows we build in-house to support the GROW practice
Requirements
- 3+ years in conversion rate optimisation, growth, or ecommerce analytics, ideally agency-side or in a senior in-house growth function
- Strong working knowledge of Shopify: you understand what's easily configurable, what needs custom development, and what simply isn't feasible within the platform's constraints
- Proven ability to run analysis end-to-end: from raw data and qualitative signals through to a prioritised, actionable roadmap
- Comfortable working cross-functionally with designers and developers to get solutions shipped, not just recommended
- Demonstrable AI fluency: you use AI tools as part of your own workflow (analysis, synthesis, reporting) and can point to how you've built or configured tools/products to support that workflow, not just used off-the-shelf chat assistants
- Excellent stakeholder communication, confident presenting insight and roadmaps directly to clients
- Self-directed and comfortable with remote, asynchronous working across multiple concurrent client accounts
Preferred
- Experience with GA4, Hotjar (or similar session recording/heatmap tools), and structured experimentation platforms
- Familiarity with Shopify Plus, checkout customisation, or headless/composable setups
- A track record of building or contributing to internal tools that make a CRO practice more efficient
Pacer
A female-led creative consultancy bringing new perspectives, new angles and new solutions to old views, old challenges and old rules. Established to break through traditional sports spaces with a refreshing, new lens. _research + insight _strategic consultancy_creative communications _sponsorships and partnerships_talent + athlete activation
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