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Jimmy Choo logo
2 weeks ago

CRM Analyst

Jimmy Choo

London, UK (On-site)Full time£45K/yr – £52K/yr

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1 jobs
Jimmy Choo logo

CRM Analyst

Jimmy Choo

London, UK (On-site)

£45K/yr - £52K/yrIn-houseFull-timeMid level2+ years exp.
2 weeks ago
Jimmy Choo logo
Jimmy Choo

CRM Analyst

London, UK (On-site)

£45K/yr – £52K/yrMid Level2+ years expFull time

Posted 2 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own CRM analytics and customer insights to drive revenue, turning segmentation and predictive modelling into measurable CRM ROI across global and regional campaigns.

  • CRM analytics ownership: translate customer data into actionable insights for CRM and clienteling that drive revenue.
  • ROI and performance: measure, communicate, and optimize the impact of CRM programmes across Global and Regional campaigns.
  • Analytics dashboards: build and maintain dashboards used across the business to monitor CRM campaign performance and ROI.

Job Description

Responsibilities

    Requirements

    • 2–4 years' experience in CRM Analytics, Customer Insights, Business Intelligence, Marketing Analytics, or a similar analytical role
    • Strong analytical skills and experience of working with large, complex data sets
    • Fully proficient with Excel and PowerPoint
    • Experience with SQL and data visualization tools (e.g. Tableau, Power BI)
    • Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

    Preferred

    • Commercial acumen with an affinity for Retail, Fashion or Luxury industry
    • Curious, detail-oriented with strong problem-solving skills
    • Strong data visualisation and storytelling skills, with the ability to translate data into actionable business insights
    • Passion for understanding customer behaviour and delivering customer-centric business solutions
    • Solid organizational skills with an ability to multitask
    • Team player with excellent interpersonal and communication skills
    • Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

    Benefits

      Jimmy Choo logo

      Jimmy Choo

      3.6 Glassdoor

      Jimmy Choo is a British fashion house, encompassing a complete luxury accessories brand. Founded in London in 1996, Jimmy Choo has evolved from iconic shoes into handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.CEO Hannah Colman and Creative Director Sandra Choi share a vision to nurture one of the world’s most treasured luxury brands. Glamorous, timeless, playful, distinct – Jimmy Choo products represent fine Italian craftsmanship and are unsurpassed for their quality and detail.Jimmy Choo is part of the Capri Holdings Limited fashion luxury group. The world-renowned brand has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide.If you are interested in a job in the UK or the rest of the world, please send your CV to the following address:europerecruitment@jimmychoo.comFor US jobs, please send your CV to:usrecruitment@jimmychoo.com For Asia jobs, please send your CV to:asiarecruitment@jimmychoo.com For Japan jobs, please send your CV to:recruitjapan@jimmychoo.comDiversity and inclusion are embedded in the DNA of Jimmy Choo. We foster an inclusive environment where employees and customers of diverse backgrounds are welcomed, valued and celebrated. We are proud of our commitment to diversity, equality and inclusion, and we will continue to advance these principles wherever we do business. Our doors are open to all.

      Founded in 1996
      London, England, GBR
      2K employees (266 in marketing)
      www.jimmychoo.com
      63% recommend to a friend
      84% CEO approval

      Recent Ads

      row.jimmychoo.com
      Bast für die neue Saison
      Shop Now

      Traffic Signals

      Monthly Visitors
      1M
      Monthly Google Ads Budget
      $51.1K
      Traffic Source Mix
      Search
      52.7%
      Direct
      38.4%
      Referral
      3.9%
      Social
      3.6%
      Paid
      1.2%

      Headcount Trend

      Current headcount: ~2K

      Marketing Team

      Marketing Team Size
      169 (9% of company)
      Median Career Experience
      7 years
      Median Tenure
      3.8 years
      Marketing Roles Posted (Last 30 Days)
      4

      People

      Founders / CEO

      Hannah Colman
      Hannah Colman
      Chief Executive Officer
      At the company for 28 years 9 months

      HR / Recruitment

      Michele Graziani
      Michele Graziani
      HR Director Supply Chain
      At the company for 6 months
      Takako Kitahara (Kitade)
      Takako Kitahara (Kitade)
      HR Director
      At the company for 1 year 11 months

      Marketing Leadership

      Alexa Rufus
      Alexa Rufus
      Senior Director, Marketing & CRM
      At the company for 1 year 1 month
      Mary Griffin
      Mary Griffin
      Associate Marketing Manager
      At the company for 4 years 2 months

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