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6 weeks ago

Content Operations Lead - 12-Months FTC (Mat Cover)

Zoopla

London, UK (Hybrid)Contract

Find marketing roles you could actually win

1 open roles0

Find marketing roles you could actually win

1 open roles0

Content Operations Lead - 12-Months FTC (Mat Cover)

London, UK (Hybrid)

Salary Not AvailableSenior Level12+ years expContract

Posted 6 weeks ago

Top 1% of applicants do these two things.

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Job Summary

Own AI driven content strategy and governance for Zoopla, linking content work to commercial results and audience journeys.

Content Strategy & Operating Model: Own the strategy and operating framework across consumer and customer audiences, tying content to business OKRs and performance.
AI Content Architecture & Engine Ops: Build an AI powered production system with briefs, review, brand voice QA, and channel adaptation, embedding Contentful workflows and Amplitude led decisions.
Video & Multi-Format Content: Design scalable AI assisted video workflows, define toolchain and QA for a steady cadence of publishable video without heavy agency support.

Job Description

Responsibilities

Content Strategy & Operating Model: Own content strategy and the operating framework across consumer and customer audiences, tying content work to business OKRs and commercial performance.
AI Content Architecture & Engine Ops: Build and run an AI powered content production system with briefs, review, brand voice QA, and channel adaptation, embedding Contentful workflows and Amplitude led decisions.
Video & Multi-Format Content: Design scalable AI assisted video workflows, define toolchain and QA for a consistent cadence of publishable video without heavy agency support.

Requirements

A proven track record (6+ years) in content strategy, content marketing, editorial leadership or content operations, with at least twelve months actively building AI-powered content systems, ideally for a consumer brand operating at scale.
Audience-led and commercially literate. You build content strategies around brand delivery, audience journeys and business KPIs, not content for content’s sake. You can read audience sentiment, onsite funnel data, and hold your own with senior stakeholders and designers and writers alike.
A brand voice guardian and systems engineer. You bring the editorial instinct to know when AI output sounds like the brand vs. a model in brand costume but you’re also a genuine systems thinker. You don’t just write content, you design the system that produces it: workflows, prompts, governance, measurement, handoffs.
AI fluent at depth, not the surface. You write structured prompts, fine-tune for brand voice, evaluate critically, chain agents for multi-step workflows, and choose tools based on use cases. Hands-on experience with Contentful (or equivalent), Amplitude (or equivalent), the AI stack in real production not just experiments.
A natural teacher, you enable others rather than gatekeep. You recognise that you add value both by the systems and scale you operationally embed and by how well you’ve brought the team on the journey.

Benefits

Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
Cycle to work and electric car schemes
Free Calm App membership
Enhanced Parental leave
Fertility Treatment Financial Support
Group Income Protection and private medical insurance
Gym on-site in London
7.5% pension contribution by the company
Discretionary annual bonus up to 10% of base salary

Zoopla

3.7 Glassdoor

Hello, we’re Zoopla. We’re here to help people make intelligent decisions about their homes by digitising the home lifecycle.At Zoopla we know what a home is really worth. Our industry-leading data and powerful software make that clear. As a trusted partner on the journey, we strive to make the process of moving to home smoother. We think it’s just as important to feel at home, at work. We are building an inclusive, flexible, and results-led culture which supports challenging and rewarding careers. And we’re looking for ambitious people to join us.

Founded in 2007

London, England, GBR

418 employees (37 in marketing)

www.zoopla.co.uk

66% recommend to a friend

82% CEO approval

Traffic Signals

Monthly Visitors

27.6M

Monthly Google Ads Budget

$14.1K

Traffic Source Mix

45.9%

Direct

49.2%

Referral

2.1%

Social

0.3%

Paid

0.5%

Headcount Trend

Current headcount: ~418

Marketing Team

Marketing Team Size

26 (6% of company)

Marketing Roles Posted (Last 30 Days)

Funding

Total Funding

$76.3M

Last Raise

$76.3M

Post IPO Equity, 9 years ago

Funding History

Feb 2017
Post IPO Equity • $76.3M

Recent News

Zoopla reveals fresh sign-ups following acquisition

Jun 12, 2026 • Property Industry Eye

Low-cost rental hotspots lead UK rent rises as supply squeeze persists: Zoopla

Jun 11, 2026 • Property Reporter

Rental Market Report: June 2026

Jun 11, 2026 • Zoopla

Responsibilities

Content Strategy & Operating Model: Own content strategy and the operating framework across consumer and customer audiences, tying content work to business OKRs and commercial performance.
AI Content Architecture & Engine Ops: Build and run an AI powered content production system with briefs, review, brand voice QA, and channel adaptation, embedding Contentful workflows and Amplitude led decisions.
Video & Multi-Format Content: Design scalable AI assisted video workflows, define toolchain and QA for a consistent cadence of publishable video without heavy agency support.

Requirements

A proven track record (6+ years) in content strategy, content marketing, editorial leadership or content operations, with at least twelve months actively building AI-powered content systems, ideally for a consumer brand operating at scale.
Audience-led and commercially literate. You build content strategies around brand delivery, audience journeys and business KPIs, not content for content’s sake. You can read audience sentiment, onsite funnel data, and hold your own with senior stakeholders and designers and writers alike.
A brand voice guardian and systems engineer. You bring the editorial instinct to know when AI output sounds like the brand vs. a model in brand costume but you’re also a genuine systems thinker. You don’t just write content, you design the system that produces it: workflows, prompts, governance, measurement, handoffs.
AI fluent at depth, not the surface. You write structured prompts, fine-tune for brand voice, evaluate critically, chain agents for multi-step workflows, and choose tools based on use cases. Hands-on experience with Contentful (or equivalent), Amplitude (or equivalent), the AI stack in real production not just experiments.
A natural teacher, you enable others rather than gatekeep. You recognise that you add value both by the systems and scale you operationally embed and by how well you’ve brought the team on the journey.

Benefits

Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
Cycle to work and electric car schemes
Free Calm App membership
Enhanced Parental leave
Fertility Treatment Financial Support
Group Income Protection and private medical insurance
Gym on-site in London
7.5% pension contribution by the company
Discretionary annual bonus up to 10% of base salary