12 days ago
Director of Brand Growth & Operations
Arcade
London, UK (On-site)Full time
Marketing jobs
5 marketing jobs
Director of Brand Growth & Operations
London, UK (On-site)
Salary Not AvailableDirector/ExecutiveFull time
Posted 12 days ago
Job Summary
Own the growth and operational performance of two high-growth hospitality brands, driving EBITDA growth, building scalable systems, opening new sites, coaching senior operators, and safeguarding standards across multi-site expansion.
- Own commercial performance and long-term scalability
- Lead development of playbooks and scalable systems
- Drive fast, data-driven decision making
Job Description
Responsibilities
- Lead The Next Wave Of Brand Growth & Operational Excellence.
- Lead operational performance
- Drive EBITDA growth
- Build scalable systems and playbooks
- Open new sites
- Coach senior operators
- Manage site-level economics
- Make fast commercial decisions
- Protect standards during growth
- Take full accountability for the commercial performance, operational standards, profitability, leadership structure, and long-term scalability of two high-growth hospitality brands
Requirements
- Leading operational performance
- Driving EBITDA growth
- Building scalable systems and playbooks
- Opening new sites
- Coaching senior operators
- Managing site-level economics
- Making fast commercial decisions
- Protecting standards during growth
Benefits
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you’ve earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through
- Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
Arcade
Arcade is a food and beverage platform designed to bring bold culinary brands to life across iconic locations. Each Arcade features a curated mix of restaurants, bars, and counter-style kitchens in immersive, design-led spaces.The brand launched in 2022 with Arcade Tottenham Court Road, followed by Arcade Battersea in 2023, with seasonal residencies on the River Thames as ArcadeX.
Marketing Team
Marketing Team Size
5 (4% of company)
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
2
Traffic Signals
Monthly Visitors
27K
Traffic Source Mix
Search
63.4%
Direct
25%
Referral
9.9%
Social
0.7%
Paid
1%
Headcount Trend
Current headcount: ~123