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Marketing jobs

36,652 marketing jobs

3 days ago

Consumer Marketing Consultant

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All General Marketing roles in the US

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All General Marketing roles in the US

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10,000+ jobs

Consumer Marketing Consultant

Percepta

Melbourne, FL (On-site)

In-houseFull-timeMid level1+ years exp.

3 days ago

Marketing Manager, Children's & Young Adult (Hybrid)

Bertelsmann-Jobs

New York City, NY (Hybrid)

$85K/yr - $100K/yr (Est.)In-houseFull-timeMid level4+ years exp.

3 days ago

Sr Marketing Specialist, ABX

ServiceNow

New York City, NY (Remote)

$120K/yr - $160K/yrIn-houseFull-timeSenior level5+ years exp.

3 days ago

Marketing Specialist

FF Inc

Pearland, TX (On-site)

$45K/yr - $55K/yrIn-houseFull-timeEntry level

3 days ago

Marketing Assistant

FF Inc

Sugar Land, TX (On-site)

$50K/yr - $65K/yrIn-houseFull-timeEntry level

3 days ago

Marketing Manager

FF Inc

Kenosha, WI (On-site)

$52K/yr - $65K/yrIn-houseFull-timeMid level

3 days ago

Marketing Coordinator

FF Inc

Waukesha, WI (On-site)

$50K/yr - $65K/yrIn-houseFull-timeEntry level

3 days ago

Event Marketing Assistant

FF Inc

Milwaukee, WI (On-site)

$50K/yr - $65K/yrIn-houseFull-timeEntry level

3 days ago

Head of Marketing

Lost Media

USA (Remote)

$6K/mo - $15K/moIn-houseFull-timeSenior level

3 days ago

Marketing Specialist

Urban Park Services

Houston, TX (On-site)

$21/hr - $31/hrIn-houseFull-timeMid level

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Edenred Benefits Marketing Manager

Edenred

Boston, MA (Unknown)

$77K/yr - $120K/yr (Est.)In-houseFull-timeMid level4+ years exp.

3 days ago

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In-houseFull-timeIntern/new grad

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Marketing intern

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Marketing Specialist

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In-houseMid level3+ years exp.

3 days ago

Marketing Specialist

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$18/hr - $29/hrIn-houseFull-timeMid level3+ years exp.

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Associate Account Supervisor

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In-houseFull-timeMid level5+ years exp.

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AppWell Marketing Coordinator

Appalachian State University

Boone, NC (Unknown)

In-housePart-timeEntry level

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Center for Rural Health & Social Service Development Marketing Associate-Carbondale (5004)

SIU Medicine

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In-houseMid level1+ years exp.

3 days ago

Consumer Marketing Consultant

Percepta

Melbourne, FL (Unknown)

In-houseEntry level1+ years exp.

3 days ago

Director of Global Marketing

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Romeoville, IL (Unknown)

In-houseDirector/executive10+ years exp.

3 days ago

Percepta

Consumer Marketing Consultant

Melbourne, FL (On-site)

Salary Not AvailableMid Level1+ years expFull time

Posted 3 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and drive the MPH Program contact center workflow, resolving inquiries, educating customers on Ford incentives and services, and ensuring accurate documentation while meeting performance goals.

Manage workloads and resolve complex inquiries
Educate customers on products, incentives, and resources
Document interactions and maintain CRM accuracy

Job Description

Responsibilities

The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Ford Motor Company general requests.
The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Ford vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.
The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team.
The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.
During a Typical Day, You’ll
Manage new and existing workloads within established standard timeframes and applicable program guidelines.
Research and resolve complex customer inquiries and concerns, including escalated issues that require assistance from business partners and/or clients.
Handle inbound customer inquiries and concerns in a timely, professional, and efficient manner.
Maintain current knowledge of functional areas, company policies, procedures, products, and services through desk drops, recurring training, and other learning resources.
Educate customers on client products, services, features, and available resources.

Requirements

High School Diploma or equivalent required
Minimum 1 year experience in sales, marketing, customer service, or any combination thereof - required
Minimum 1 years’ experience in contact center environment - required
Problem-solving abilities for resolving basic to complex matters
Genuine desire for interacting and building relationships.
Exhibit excellent interpersonal, written, and oral communication skills.
Present a professional and polished demeanor escorting the customer through their inquiries.
Ability to work in a team fostered environment.
Self-sufficient, resourceful and works well with minimal supervision
Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel and Word

Preferred

Knowledge and passion of the Automotive Industry and cutting-edge technology – preferred

Benefits

Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)

Percepta

3.4 Glassdoor

Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones.You can keep up to date with the latest Percepta news by visiting:www.percepta.com

Founded in 2000

Allen Park, Michigan, USA

1.9K employees

www.percepta.com

60% recommend to a friend

68% CEO approval

Traffic Signals

Monthly Visitors

6.6K

Traffic Source Mix

29.6%

Direct

52.2%

Referral

10.5%

Social

6.8%

Paid

0.9%

Headcount Trend

Current headcount: ~1.9K

Marketing Team

Median Tenure

5.4 years

Marketing Roles Posted (Last 30 Days)

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Aug 26, 2025 • Business Wire

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Aug 25, 2025 • PR Newswire

Responsibilities

The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Ford Motor Company general requests.
The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Ford vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.
The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team.
The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.
During a Typical Day, You’ll
Manage new and existing workloads within established standard timeframes and applicable program guidelines.
Research and resolve complex customer inquiries and concerns, including escalated issues that require assistance from business partners and/or clients.
Handle inbound customer inquiries and concerns in a timely, professional, and efficient manner.
Maintain current knowledge of functional areas, company policies, procedures, products, and services through desk drops, recurring training, and other learning resources.
Educate customers on client products, services, features, and available resources.

Requirements

High School Diploma or equivalent required
Minimum 1 year experience in sales, marketing, customer service, or any combination thereof - required
Minimum 1 years’ experience in contact center environment - required
Problem-solving abilities for resolving basic to complex matters
Genuine desire for interacting and building relationships.
Exhibit excellent interpersonal, written, and oral communication skills.
Present a professional and polished demeanor escorting the customer through their inquiries.
Ability to work in a team fostered environment.
Self-sufficient, resourceful and works well with minimal supervision
Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel and Word

Preferred

Knowledge and passion of the Automotive Industry and cutting-edge technology – preferred

Benefits

Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)