3 days ago
Marketing Communications Specialist - On site
SmartStop Self Storage
Mission Viejo, CA (On-site)Full time$70K/yr – $73K/yr
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Marketing Communications Specialist - On site
Mission Viejo, CA (On-site)
$70K/yr – $73K/yrMid Level2+ years expFull time
Posted 3 days ago
Top 1% of applicants do these two things.
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Job Summary
Owns and evolves SmartStop’s brand and digital asset ecosystem, creating content across websites, emails, press, and internal comms, and leading intranet and DAM initiatives, while guiding campaigns, analytics, and cross-functional execution.
- Owns brand standards and AP style across channels
- Manages DAM system, intranet, and internal communications training
- Leads email campaigns and performance analysis
Job Description
Responsibilities
- Supports and upholds SmartStop’s brand identity across all marketing and communication channels
- Creates compelling content, including website copy, email campaigns, internal communications, marketing collateral, and press releases.
- Drafts and distributes press releases in alignment with brand messaging and AP style standards
- Ensures all written content adheres to AP Style and maintains consistency in tone, voice, and quality
- Serves as the internal owner of the company’s digital asset management system, ensuring assets are organized, current, and accessible
- Also serves as the internal owner of the company's intranet, ensuring content is timely, relevant, and engaging
- Trains employees on digital asset management system usage, brand standards, intranet functionality and best practices to support internal communications
- Manages email marketing campaigns in Constant Contact, including content development, list management, deployment, and performance tracking
- Partners with external vendors and agencies to execute marketing projects including SmartStop’s social media agency to manage content, ensure alignment with brand standards, and support engagement goals
- Tracks and analyzes performance metrics across campaigns and channels, providing insights and recommendations
Requirements
- Bachelor’s degree in Marketing, Communications, or related field required.
- 2 - 5 years of marketing experience, including content development, brand management and marketing systems
- Excellent verbal and written communication skills with demonstrated experience drafting press releases
- Working knowledge of AP Style and ability to apply it consistently across content
- Demonstrated creativity and strong attention to detail
- Experience managing brand standards across multiple channels
- Strong organizational and project management skills
- Ability to manage multiple priorities with strict adherence to deadlines
- Experience with marketing platforms and systems, including email marketing tools (Constant Contact preferred) and digital asset management systems (Brandfolder a plus!)
- Experience supporting or managing intranet or internal communications platforms
Preferred
- Working knowledge of Adobe Creative Suite is a plus
- Brandfolder a plus!
Benefits
- Competitve salary
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off
- Generous Holiday Schedule
- 401(k) matching with no waiting period
- Employee assistance program
- Referral program
- A great culture!
SmartStop Self Storage
3.2 Glassdoor
SmartStop® Self Storage, headquartered in Ladera Ranch, CA, is your local personal and business storage facility. Our friendly, helpful staff and smart technology will make your storage unit rental experience quick and easy. SmartStop Self Storage is the smarter way to store!Are you looking to make a smart career move? Work here with us! SmartStop® Self Storage operates stores in the United States and Canada and continues to add more locations. SmartStop® is committed to hiring the best team members in the industry to deliver world-class customer service for a stress-free storage experience. Apply today! https://smartstopselfstorage.com/about-us/careers
Founded in 2009
Ladera Ranch, California, USA
404 employees
43% recommend to a friend
54% CEO approval
Traffic Signals
Monthly Visitors
167.8K
Monthly Google Ads Budget
$442.5K
Traffic Source Mix
Search
50%
Direct
41.5%
Referral
6.7%
Social
0.6%
Paid
1.1%
Headcount Trend
Current headcount: ~404
Marketing Team
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1
People
Founders / CEO
Funding
Total Funding
$1.7B
Last Raise
$500M
Post IPO Debt, 26 days ago
Funding History
- Feb 2026Post IPO Debt • $500M
- Sep 2025Post IPO Debt • $145.1M
- Jun 2025Post IPO Debt • $365.9M