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6 weeks ago

Sourcing and CRM Program Manager

Tend

New York City, NY (Remote)Contract$35/hr – $45/hr

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1 jobs
Tend logo

Sourcing and CRM Program Manager

Tend

New York City, NY (Remote)

$35/hr - $45/hrIn-houseContractMid level3+ years exp.
6 weeks ago
Tend logo
Tend

Sourcing and CRM Program Manager

New York City, NY (Remote)

$35/hr – $45/hrMid Level3+ years expContract

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the end-to-end proactive dental-clinical sourcing and nurture program, turning multi-channel discovery into a clean, warm-pipeline that recruiters can convert.

  • Own sourcing and qualification for dentists, hygienists, and dental assistants with a data-driven outreach plan.
  • Operate and optimize the Greenhouse stack and CRM to keep candidates moving with clear handoffs and measurable impact.
  • Build hold-and-warm familiarity with the dental market through branding, dashboards, and regular reporting to guide outreach and strategy.

Job Description

  • Own proactive sourcing strategy for Dentists, Hygienists, and Dental Assistants across tend’s studio markets — building diverse, qualified pipelines that match our growth plan and studio opening calendar.
  • Use advanced Boolean, LinkedIn Recruiter, dental school databases, association directories, niche job boards, and creative channels to surface passive candidates who aren’t actively looking.
  • Qualify leads and transition high-potential candidates to recruiters with clear context and warm handoffs — so no momentum gets lost between sourcing and outreach.
  • Craft personalized, on-brand outreach that reflects Tend’s voice and resonates with clinicians — and continuously test and refine messaging to improve response and conversion rates.
  • Own the clinical CRM — segmenting talent pools, building nurture campaigns, and keeping engagement warm between when a candidate enters the pipeline and when they’re ready for a conversation.
  • Design and execute multi-touch outreach sequences informed by data: what’s generating replies, what’s converting to interviews, and what’s falling flat.
  • Pull contacts from external sources (dental school databases, association member lists, event attendees, purchased lists) and import, tag, and segment them cleanly in the CRM.
  • Partner with the VP of TA on employer brand initiatives, referral programs, and recruiting events that feed the pipeline and strengthen Tend’s presence in the clinical talent market.
  • Maintain clean, well-tagged candidate data so the team can pull accurate pipelines, market insights, and reporting at any time.
  • Act as a Greenhouse power user and day-to-day administrator — updating job templates, scorecards, approval workflows, user permissions, and reporting dashboards for clinical hiring.
Tend logo

Tend

3.4 Glassdoor

At Tend, we do dental differently.Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized.Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team. Visit https://jobs.hellotend.com/careers for more.

Founded in 2018
Nashville, Tennessee, USA
558 employees (34 in marketing)
www.hellotend.com
58% recommend to a friend
62% CEO approval

Traffic Signals

Monthly Visitors
125.6K
Monthly Google Ads Budget
$447.5K
Traffic Source Mix
Search
40.9%
Direct
50.4%
Referral
6%
Social
1.4%
Paid
1.1%

Headcount Trend

Current headcount: ~568

Marketing Team

Marketing Team Size
8 (1% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$198M
Last Raise
$125M
Series C, 5 years ago

Funding History

  • Apr 2021
    Series C • $125M
  • Oct 2020
    Series B • $37M
  • Oct 2019
    Series A • $20.5M

Recent News

Tend raises compensation bar to combat burnout and strengthen clinician retention
Oct 9, 2025 • Dentistry IQ
Tend Redefines Dentist Pay: New Model Sets Industry Benchmark With 40% Commission, Plus Equity and Continuing Education
Oct 7, 2025 • Yahoo Finance
Tend Redefines Dentist Pay: New Model Sets Industry Benchmark With 40% Commission, Plus Equity and Continuing Education
Oct 7, 2025 • PR Newswire
New Value Models, New Playbooks: Tactics AI-First Companies Use To Scale
Aug 1, 2025 • Crunchbase News
Tend Health Appoints Dr. Namit Choksi as CEO to Lead Strategic Growth and Deepen Commitment to Clinician-Centered Mental Health Care
Jun 16, 2025 • Business Wire
Boutique dentistry chain ‘Tend’ opens new Pentagon City office
Apr 24, 2025 • ARLnow
Philips and leading dental practice network Tend collaborate to enhance patients' smiles with Philips Zoom! whitening portfolio
Feb 12, 2025 • Philips
Philips and leading dental practice network Tend collaborate to enhance patients' smiles with Philips Zoom! whitening portfolio
Jan 30, 2025 • PR Newswire
Stendörren acquires a portfolio of warehouse and light industrial properties in Uppsala for SEK 545 million
Sep 17, 2024 • Cision
Cedar Enters Dental Market Through Partnership With Tend
Apr 11, 2024 • PRNewswire
Nashville health care company Tend names Troy Bage CEO
Aug 15, 2023 • Business Journals
The Briefing: Darktrace Going Public In London, The Honest Co. Files For IPO, And More
Apr 12, 2021 • Crunchbase News
Tend Raises $125M in Series C Funding Led by Addition
Apr 12, 2021 • PR Newswire
The Crunchbase News Briefing: Thurs., Oct. 1
Oct 1, 2020 • Crunchbase News
Tend Raises Another $20.5M to Reimagine the Dental Experience
Oct 11, 2019 • Alley Watch
SmileDirectClub’s former CEO is back with a new dental startup called Tend
Oct 9, 2019 • TechCrunch