5 weeks ago
Casino Marketing Executive III
Landry's Inc.
Las Vegas, NV (Unknown)
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Casino Marketing Executive III
Las Vegas, NV (Unknown)
Salary Not AvailableMid Level5+ years exp
Posted 5 weeks ago
Job Summary
The CME 3 will own growing active customer net profitability on a quarterly and annual basis, building VIP relationships, coordinating host duties, and leading training and event initiatives to drive incremental gaming revenue. Primary workstreams include VIP guest retention, event hosting, referrals, floor/desk coverage, and cross‑department collaboration to resolve issues and optimize comps.
- Drive profitability and VIP retention
- Lead training and event initiatives
- Manage cross‑department mediation and referrals
Job Description
Responsibilities
- The primary function of the CME 3 will be to grow their active customer net profitability on a quarterly and annual basis.
- Assist with floor and desk duty coverage when needed on schedule; an average of 10-15 hours in the floor and desk roles per a week.
- Foster and maintain relationships with cross property hosts to obtain new player referrals.
- Assist with the training of all new CME’s to assure they adhere to departmental policies and procedures.
- Excellent customer service skills to act as mediator between all departments in the best interest of our casino patrons
- Handle any disputes a VIP guest may have
- Build relationships with 250+ ADW level players to reach quarterly host goals to assure VIP guest retention
- Telemarketing - a minimum of 125 required calls per week – no scheduling of calls
- Facilitate all walk in host comps, questions and routine revisions while adhering to company guidelines
- Arrange accommodations including room reservations, limo transportation, restaurant reservations and entertainment reservations for all qualified guests
Requirements
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
- Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
- Ability to work efficiently, independently and cohesively, consistently producing quality results.
- Computer literate in Microsoft Windows and Excel applications required.
- Must be able to obtain a Nevada Gaming Registration.
- Minimum age requirement is 21.
- Bachelor’s or related degree preferred
- 5 years casino host experience.
Landry's Inc.
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas. The company operates more than 600 establishments around the world, including well-known concepts, such as Landry’s Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmick’s, Chart House, Saltgrass Steak House, Del Frisco’s Double Eagle Steakhouse, Palm Restaurants, and Mastro’s Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony’s Steakhouse, Grotto, Willie G’s, and others. The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA. The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
Marketing Team
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
349.2K
Traffic Source Mix
Search
31.9%
Direct
41.3%
Referral
22.3%
Social
4%
Paid
0.4%
Headcount Trend
Current headcount: ~12.8K
Recent News
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.