5 months ago
Summer Internship - Marketing & Public Relations
SeaWorld Parks & Entertainment
Orlando, FL (On-site)Part time
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Summer Internship - Marketing & Public Relations
Orlando, FL (On-site)
Salary Not AvailableIntern/New GradPart time
Posted 5 months ago
Job Summary
Drive community engagement and social listening for a SeaWorld seasonal internship, owning guest interactions and insights to inform monthly social plans.
- Monitor and respond to social conversations across major channels.
- Must-have: Currently pursuing a college degree and flexible availability for nights/weekends/holidays.
- Standout: Strong relationship-building with guests, influencers and fans across platforms.
Job Description
Responsibilities
- Park tours with members of your leadership team
- Planned meeting sessions with members of your leadership team
- Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites
- Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community
- Monitor, track, and report on feedback, online reviews, and comments
- Build relationships with guests, annual pass holder communities, influencers and the community as a whole
- Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives
- Nurture a stronger sense of community and provide powerful consumer insights on our fans
- Maintain active dialogue with brand advocates, prospective guests, influencers and fans
- Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management
Requirements
- Currently pursuing a college degree
- Commit to working through the 2025 peak operating season (mid May– mid August)
- Flexible availability (schedules include nights, weekends, and holidays).
- Excellent human relations and communication skills
- Previous leadership or theme park experience is a plus
- Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube.
- Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus
Nice To Have
- Previous leadership or theme park experience is a plus
- Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus
- Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube
Benefits
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
SeaWorld Parks & Entertainment
3.1 Glassdoor
SeaWorld Parks & EntertainmentTM is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world. We are one of the world’s foremost zoological organizations and a global leader in animal husbandry, behavioral management, veterinary care and animal welfare. We also rescue and rehabilitate marine and terrestrial animals that are ill, injured, orphaned or abandoned, with the goal of returning them to the wild. The SeaWorld® and Busch Gardens® rescue teams have helped more than 40,000 animals in need over the last 50+ years.We own or license a portfolio of recognized brands including SeaWorld®, Busch Gardens®, Sesame Place® and Sea Rescue®. Over our more than 50-year history, we have built a diversified portfolio of 12 destination and regional theme parks that are grouped in key markets across the United States. Many of our parks showcase our one-of-a-kind zoological collection and all of our parks feature a diverse array of thrill and family rides, shows, educational demonstrations and/or other attractions with broad demographic appeal which deliver memorable experiences and a strong value proposition for our guests.We have also produced Parent’s Choice and Emmy Award winning shows like Sea Rescue and The Wildlife Docs that celebrate real & inspirational stories of rescue, rehabilitation and return to the wild by the animal rescue, animal care and veterinary teams at SeaWorld and Busch Gardens, in cooperation with our partners also committed to care for wildlife in need.
Founded in 1959
Orlando, Florida, USA
2.4K employees (329 in marketing)
38% recommend to a friend
39% CEO approval
Marketing Team
Marketing Team Size
174 (7% of company)
Median Career Experience
14.5 years
Median Tenure
6 years
Marketing Roles Posted (Last 30 Days)
1
People
HR / Recruitment
Marketing Leadership
Kathy Mayor
Chief Marketing Officer
At the company for 1 year 7 months
Katie Rhine
Vice President, Marketing | Busch Gardens & Water Country USA
At the company for 14 years 11 months
AnneMarie Iturrizaga
Vice President, Public Relations and Communications
At the company for 6 months
Mandy Nethercutt
Director of Affiliate Marketing
At the company for 28 years 8 months
Traffic Signals
Monthly Visitors
70.1K
Traffic Source Mix
Search
29.9%
Direct
66.8%
Referral
2.6%
Social
0.6%
Paid
0.1%
Headcount Trend
Current headcount: ~2.4K