Own the client relationships and strategic guidance for large scale direct mail programs, ensuring cross-functional execution and measurable ROMI for each campaign.

Client relationship and strategic guidance across multi-million accounts.
End-to-end oversight of scope, timing, and budget with financial management baked in.
Cross-functional leadership with sales, strategists, and creative teams to deliver on time and on budget.

Job Description

Responsibilities

Client Relationship Management- Build and maintain strong partnerships with assigned clients by delivering exceptional account service, and strategic guidance to align their needs and expectations with Nahan deliverables and performance.
Strategic Leadership- Provide thought leadership to help clients achieve their marketing and business goals that will improve their return on marketing investment (ROMI).
Project Oversight- Ensure all Nahan services and deliverables are executed on strategy, on time, within budget.
Business Acumen- Gain deep insight into clients’ business and marketing needs, interpreting and leading discussions to align Nahan’s solutions effectively.
Negotiation and Collaboration- Work closely with sales, strategists, and account services leadership to communicate Nahan’s value proposition, by persuasively presenting ideas, strategies, and creativity while negotiating pricing and finalizing contracts.
Manage (or oversee) all agendas, meetings and notes related to assigned clients.
Creative Strategy & Execution- Develop detailed creative briefs that provide strategic directions to the creative team based on client needs. Manage the creative routing process ensuring clear feedback and timely approvals between the client and Nahan’s creative team.
Campaign & Project Management – Oversee end-to-end campaign timelines, from contract execution to production mailing, coordinating across services such as creative, analytics and media to meet deadlines.
Financial Oversight- Manage labor estimates, client forecasting, and invoicing, with a focus on improving account-level profitability.
Contract & Compliance Management- Review, route and provide feedback on MSAs, NDAs, and other contract documents to ensure accuracy and alignment with business objectives.

Requirements

Bachelor’s degree in marketing or related field.
10+ years of experience in marketing, direct mail and/or commercial printing industry.
5-7 years of client services/account management experience in a direct marketing agency.
Experience managing large, complex, multi-million-dollar direct mail accounts.
Proven ability with financial management, to manage large, complex multi-million-dollar direct mail accounts, ideally incorporating strategy, analytics, creative, digital, and media components.
Strong understanding of the creative development process, including accurate client intake and effective communication with internal teams.
Ability to analyze challenges and develop effective solutions in a fast-paced environment.
Self-Motivated with strong prioritization and multitasking skills, able to operate independently in an entrepreneurial setting.
Exceptional verbal, written and interpersonal communication skills.
Strong technical proficiency in Microsoft Office Suites, ability to work with Salesforce, HubSpot, eCRM, or similar CRM systems.
Adaptable and flexible in ambiguous work environments, responsive to business priorities.
Ability to Travel up to 25% as needed.
Proficient/Fluid in English language both verbally and written.

Benefits

Medical
Dental
Vision
100% Employer Paid Life Insurance
100% Employer Paid Short Term & Long-Term Disability Insurance
Other Voluntary Employee Benefits i.e. (Accident & Critical Illness)
401K with Employer Match
Vacation/Holiday
Sick and Safe time (where applicable by state)

Nahan

Great marketing takes so much more than just delivering the right message at the right time - it’s about making real connections with real people. Nahan will help you connect to your target audience with full service direct marketing solutions that put the right people front and center.We’re strategists, designers, data analysts, production artists, quality-control fanatics, and logistics experts. We’re thinkers and doers. We’re investors in people, consultants to clients, and believers in collaboration. We’re Nahan. Making real connections that drive real results.

St Cloud, Minnesota, USA

333 employees (31 in marketing)

www.nahan.com

Traffic Signals

Monthly Visitors

3.5K

Traffic Source Mix

14.4%

Direct

44.5%

Referral

29.6%

Social

10.3%

Paid

1.1%

Headcount Trend

Current headcount: ~333

Marketing Team

Marketing Team Size

16 (5% of company)

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Job Summary

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Responsibilities

Requirements

Benefits

Nahan

Traffic Signals

Headcount Trend

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All marketing roles in the US

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Account Director

Marketing & Analytics Specialist

Director Marketing Strategy

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Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Benefits

Nahan

Traffic Signals

Headcount Trend

Marketing Team

Recent News