Responsibilities

• Maintain an excellent customer service relationship with residents, vendors, co-workers, and the community.
• Achieve the highest possible net operating income through the implementation of cost control and revenue improvement programs.
• Establish and implement leasing goals while managing an effective lease expiration program
• Analyze operational information for impact on NOI, identify trends, and recommend appropriate strategies and adjustments
• Manage a highly skilled on-site staff with effective recruitment, training, motivation, and development programs
• Develop yearly operating budgets/forecasts and sales/marketing plans. Accurately create, prepare, and convey all operational and financial data to the Regional Manager in a timely manner. Work with the owners to identify community goals and objectives. Be responsive and receptive to the owner’s needs, goals, and objectives
• Maximize rental income while minimizing expenses through effective planning and control
• Effectively monitor all income, including delinquencies
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed
• Evaluate and recommend changes in rent/pricing strategies and ensure websites and printed material are accurate and updated

Requirements

• A High School education or equivalent is required; a college degree is a plus but not a requirement
• Ability to read and write English fluently
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions
• At least two years’ experience in residential property management or a related field is required
• Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently, as well as overtime, if necessary, when requested
• Ability to serve on-call, as scheduled, or as necessary
• Ability to travel to attend various company gatherings, either in the general vicinity or your home, property, or in another state
• A valid driver’s license and current automobile insurance are required; the position requires your own vehicle to fulfill all the job’s functions
• Skills include an excellent ability to manage and motivate others, and effective communication with residents, prospects, co-workers, and vendors. Other essential skills include, but are not limited to:
• Excellent communication skills

Preferred

• Strong administrative and organizational skills
• Strong time management skills and the ability to prioritize wisely
• Strong customer service orientation
• Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans