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6 marketing jobs

FedEx logo
5 weeks ago

Marketing Manager - Delivery Experience Team

FedEx

Pittsburgh, PA (Hybrid)Full time$10K/mo – $17K/mo
FedEx logo
5 weeks ago

Digital Marketing Advisor-GTM and Commercialization

FedEx

Collierville, TN (Hybrid)Full time$7K/mo – $12K/mo
FedEx logo
2 months ago

Principal, Organic Social Media Strategy

FedEx

Memphis, TN (Hybrid)Full time$7K/mo – $15K/mo
FedEx logo
3 months ago

Product Management Principal – Global Healthcare Strategy

FedEx

Collierville, TN (Hybrid)Full time$8K/mo – $18K/mo
FedEx logo
3 months ago

Revenue Science Advisor

FedEx

Plano, TX (Hybrid)Full time$8K/mo – $12K/mo
FedEx logo
4 months ago

Mgr Marketing

FedEx

Collierville, TN (Hybrid)Full time

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6 jobs
FedEx logo

Marketing Manager - Delivery Experience Team

FedEx

Pittsburgh, PA (Hybrid)

$10K/mo - $17K/moIn-houseFull-timeManager5+ years exp.
5 weeks ago
FedEx logo

Digital Marketing Advisor-GTM and Commercialization

FedEx

Collierville, TN (Hybrid)

$7K/mo - $12K/moIn-houseFull-timeSenior level5+ years exp.
5 weeks ago
FedEx logo

Principal, Organic Social Media Strategy

FedEx

Memphis, TN (Hybrid)

$7K/mo - $15K/moIn-houseFull-timeSenior level5+ years exp.
2 months ago
FedEx logo

Product Management Principal – Global Healthcare Strategy

FedEx

Collierville, TN (Hybrid)

$8K/mo - $18K/moIn-houseFull-timeSenior level5+ years exp.
3 months ago
FedEx logo

Revenue Science Advisor

FedEx

Plano, TX (Hybrid)

$8K/mo - $12K/moIn-houseFull-timeSenior level3+ years exp.
3 months ago
FedEx logo

Mgr Marketing

FedEx

Collierville, TN (Hybrid)

In-houseFull-timeSenior level5+ years exp.
4 months ago
FedEx logo
FedEx

Marketing Manager - Delivery Experience Team

Pittsburgh, PA (Hybrid)

$10K/mo – $17K/moManager5+ years expFull time

Posted 5 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the Delivery Experience transformation for FedEx US, leading a PM team and steering cross-functional initiatives that turn customer feedback into measurable commercial impact.

  • Strategic Ownership: set long-range plans for Delivery Experience and drive program delivery across customer-facing touchpoints.
  • Cross-Functional Delivery: coordinate with ops, product, data and CX to reduce friction and lift NPS/RYDE targets.
  • Portfolio & Capability: manage the Proof of Delivery, Delivery Preferences, and location data as business-value products with clear ownership and metrics.

Job Description

Responsibilities

  • Drive the strategic transformation of FedEx's delivery experience portfolio while leading and coaching a high-performing team of Product Managers.
  • Spearhead critical cross-functional initiatives to resolve customer friction, shaping the future state of customer's Delivery Experience, aligning product delivery directly with commercial impact.
  • Develop and lead a team to set the strategy and program plan to advance the FedEx U.S. Delivery experience
  • Drive Delivery Experience improvement as a Customer Experience Steering Committee (CESC) workstream to achieve Net Promoter Scores (NPS) and Rate Your Delivery Experience (RYDE) score goals
  • Lead Address Preferred Future State and Commercial Delivery Experience program development as part of the DRIVE Commercial Domain / Network 2.0 Purple Chip work through the Operational product development (PEL) process
  • Manage portfolio of delivery offerings (Proof of Delivery portfolio, Delivery Preferences and management, address quality) as products delivering commercial value, revenue and profit
  • Serve as Customer Location Data Product Business Owner
  • Evolve and support PSP culture, Purple Promise and Support corporate commitment to Diversity & Inclusion, QDM and Growth & Learning plans
  • Coach and demonstrate strong business analysis and QDM skills
  • Demonstrated ability to communicate to all levels of the organization

Requirements

  • Bachelor's Degree/equivalent in business, finance, marketing or other directly related discipline.
  • Five (5) years directly related experience in planning and analyses.
  • Demonstrated computer skills.
  • Strong basic management, human relations, communication and analytical skills.
  • More advanced degrees may offset experience requirements. A related Master’s Degree equals two years experience.

Preferred

  • Strategic vision and critical thinking skills.
  • High degree of initiative.
  • Proven ability to effectively coach others, manage performance, develop team members.
  • Outstanding interpersonal, verbal, and written communication skills. Proven ability to take a significant amount of information and transform it into a concise, compelling, actionable story. Strong PowerPoint skills needed.
  • Superior knowledge of the FedEx shipping portfolio and product planning/development process.
  • Ability to lead prioritization and execution efforts effectively, positively.
  • Success leading cross-functional and cross-opco efforts in productive and collaborative fashion.
  • Strong analytical skills: ability to identify/utilize research, competitive data, and other insights to guide decisions/ actions.
  • Demonstrated leadership in a fast-paced environment. Team management preferred.
  • Strong understanding of FedEx Operations

Benefits

  • For details on our comprehensive benefits, click here.
FedEx logo

FedEx

3.5 Glassdoor

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.Day one: 186 deliveries. Today: About 14.5 million.

Founded in 1973
Memphis, Tennessee, USA
187K employees (2,453 in marketing)
careers.fedex.com
59% recommend to a friend
56% CEO approval

Traffic Signals

Monthly Visitors
182.7M
Monthly Google Ads Budget
$1.8M
Traffic Source Mix
Search
23.8%
Direct
71.9%
Referral
2.9%
Social
0.6%
Paid
0.5%

Headcount Trend

Current headcount: ~186.7K

Marketing Team

Marketing Team Size
1,929 (1% of company)
Median Career Experience
16 years
Median Tenure
11.3 years
Marketing Roles Posted (Last 30 Days)
2

People

HR / Recruitment

Tania Castano
Tania Castano
Managing Director Human Resources
At the company for 25 years 6 months

Marketing Leadership

Rakesh Shalia
Rakesh Shalia
Vice President Marketing and Communications
At the company for 15 years 7 months
Catherine Knoll
Catherine Knoll
Managing Director, Marketing, Strategy, Digital and Product - Freight
At the company for 11 months
Renee Bergman
Renee Bergman
Director of Marketing, US International
At the company for 14 years 2 months
Claudia Rostagno
Claudia Rostagno
Director Marketing and Communications at FedEx- Latin America and Caribbean Division
At the company for 29 years

Funding

Total Funding
$7.2B
Last Raise
$3.7B
Post IPO Debt, 2 months ago

Funding History

  • Jan 2026
    Post IPO Debt • $3.7B
  • Mar 2024
    Post IPO Debt • $3.5B
  • Jan 1998
    Post IPO Equity

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