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Commonwealth of Massachusetts logo
5 days ago

Communications Coordinator I & II

Commonwealth of Massachusetts

Boston, MA (Hybrid)Full time$59K/yr – $68K/yr

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Commonwealth of Massachusetts logo

Communications Coordinator I & II

Commonwealth of Massachusetts

Boston, MA (Hybrid)

$59K/yr - $68K/yrIn-houseFull-timeMid level
5 days ago
Commonwealth of Massachusetts logo
Commonwealth of Massachusetts

Communications Coordinator I & II

Boston, MA (Hybrid)

$59K/yr – $68K/yrMid LevelFull time

Posted 5 days ago

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Job Summary

Own and drive the MSRB content and outreach workflow across online and live channels, including website and social updates, video production, seminar coordination, design updates, and stakeholder communications.

Job Description

Responsibilities

  • At the direction of the senior department staff, assist in maintaining and updating in a timely fashion the MSRB website, social media websites and their content.
  • Assist with video production, including working with subject matter experts, filming, editing, and posting video content on selected Web platforms.
  • Assist in coordinating requests for in-person seminars and virtual webinar presentations by MSERS members and participating agencies.
  • Develop skills to conduct retirement benefit seminars and health fairs, as needed. Travel state-wide, including evenings, may be required along with reliable transportation.
  • Assist with answering questions during virtual webinar presentations, in-person seminars, and during social media programs
  • Using graphic design skills in a timely fashion to help maintain and update MSRB educational and related materials, including the Retirement Guide, member forms, internal & external communications, etc.
  • Assist as needed with compilation of and help assemble and publish monthly MSRB board meeting materials for Board Members and staff.
  • Provide support for the development, publishing and editing of MSRB's various newsletters, including the monthly and quarterly electronic newsletters.
  • Respond to daily e-mail and telephone inquiries as needed.
  • Forward all media and public information inquiries to MSRB senior staff.

Requirements

  • Associate degree or higher, or comparable work experience.
  • Excellent interpersonal and communication skills, including copywriting and public speaking.
  • Proven graphic design skills with creativity, flexibility, attention to detail, and layout expertise.
  • Strong computer skills, including proficiency with: Microsoft 365 (Outlook, OneDrive, Word, PowerPoint, Excel) Microsoft Teams, ZOOM Meetings, GoToWebinar Adobe 2026 applications (Acrobat, lnDesign, Illustrator, Photoshop, Dreamweaver) Adobe Premiere Pro 2026
  • Drupal CMS and HTML (preferred)
  • Diligent/BoardEffect Board Book Portal
  • Internal CMS platforms such as MARIS, On Base, and MSRBeyond Member Self Service Portal
  • Experience in video production, including camera operation, lighting, audio, collaborating with subject matter experts, editing, and posting content to platforms such as YouTube.
  • Website maintenance experience, including content creation and familiarity with content management systems
  • Social media experience, including content creation and management for platforms such as Facebook, Twitter, and YouTube.

Preferred

  • Drupal CMS and HTML (preferred)
Commonwealth of Massachusetts logo

Commonwealth of Massachusetts

3.9 Glassdoor

Year after year, the Commonwealth of Massachusetts has continued to pioneer bold legislative actions and programs, some of which have been embraced on a national scale. We are always looking for talented individuals to help us maintain this momentum and improve the services that millions of people depend on every day. If you’re looking for an innovative work environment where you can really make a difference, check out the job opportunities with the Commonwealth of Massachusetts.This page is managed according to the Mass.gov social media policy: https://www.mass.gov/info-details/massgov-social-media-policy. Comments that do not follow our policy may be removed.

Boston, Massachusetts, USA
14K employees (321 in marketing)
www.mass.gov
76% recommend to a friend
79% CEO approval

Salaries

Posted range

$59K/yr – $68K/yr

Taken straight from the job posting.

See all Commonwealth of Massachusetts salaries

Marketing Team

Marketing Team Size
108 (1% of company)
Median Career Experience
4 years
Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
1

People

Marketing Leadership

Zoë Sala
Zoë Sala
Marketing Manager
At the company for 3 years 2 months

Traffic Signals

Monthly Visitors
9.8M
Monthly Google Ads Budget
$18.1K
Traffic Source Mix
Search
49.6%
Direct
42.6%
Referral
6.1%
Social
0.7%
Paid
0.8%

Headcount Trend

Current headcount: ~14.4K

News about Commonwealth of Massachusetts

Healey-Driscoll Administration Announces $2.1 Million to Expand Apprenticeship in Massachusetts
Nov 4, 2025 • Mass.gov
Mass. Secretary of Commonwealth Galvin issues warning that new legislation could leave investors vulnerable to fraud, calls on Senate to act
Oct 30, 2025 • WAMC
Commonwealth of Massachusetts Trial Court Boston Civil Action Publication Notice
Oct 7, 2025 • Caught In Dot

Links

www.mass.govLinkedInX (Twitter)

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