Drive franchise marketing support and coordination across Allegra and Image360 to boost local growth and brand consistency.

• Serve as a key point of contact for Franchise Members, providing proactive, responsive and high-quality marketing support.
• Manage marketing help desk inquiries / cases, ensuring timely resolution of issues and clear communication throughout the process.
• Provide local marketing support to Franchise Members, including assisting Brand Managers with local website customizations, email, social and direct mail campaigns, and more.
• Develop and implement marketing support plans for dual-branded Franchise Members (Allegra and Image360), offering strategic recommendations to drive local growth and brand consistency.
• Support certified Centers with Experiential Graphic Design (XGD) initiatives, ensuring timely creation and delivery of marketing materials.
• Track and analyze Franchise Member participation in marketing programs and campaigns, identifying opportunities to improve engagement and performance.
• Educate Franchise Members on marketing best practices, tools and resources to enhance their local marketing success.
• Assist in reviewing content on Franchise Member intranet, as well as training on Learning Management System to ensure information is updated and accurate.
• Assist with training sessions, webinars, and one-on-one guidance on marketing platforms, campaigns and performance reporting.
• Coordinate content with Marketing and Communications teams to distribute timely and relevant monthly brand updates to Franchise Members.