1 month ago
Assistant Community Manager - Metropolitan at 40 Park
Mill Creek Residential
Morristown, NJ (On-site)Full time$28/hr – $32/hr
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Assistant Community Manager - Metropolitan at 40 Park
Morristown, NJ (On-site)
$28/hr – $32/hrEntry Level2+ years expFull time
Posted 1 month ago
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Job Summary
Own on site resident operations and Leasing activity within a property team, including MOD coverage, coaching, data entry, and move in readiness to drive occupancy and service standards.
- Own daily leasing data, Entrata leads, and reporting to support occupancy and revenue goals.
- Lead resident-facing operations and processes, including move-ins, market intel, and issue resolution.
Job Description
Responsibilities
- The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations.
- This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes.
- The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager.
- The Assistant Community Manager may assist with scheduling and providing work assignments.
- This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.
- Warmly greet prospective residents and create a personal connection while determining needs and preferences
- Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.
- Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner
- Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors
- Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily
Requirements
- High School diploma or equivalent (GED), Bachelor’s degree preferred
- 2 years multi-family leasing or related property management experience or equivalent experience
- Commitment to, and passionate for, providing outstanding customer service
- Strong communication skills (written and verbal)
- Multi Family or related property management experience, retails sales or hospitality experience
Preferred
Benefits
- Competitive compensation
- Comprehensive medical, dental and vision
- Employer sponsored short and long term disability, Life and ADD insurance
- 401k with employer matching
- Paid time off benefits: Vacation, Sick, Holidays
Mill Creek Residential
Mill Creek Residential develops, builds, acquires and operates high-quality rental communities in desirable locations coast-to-coast, including in Seattle, Portland, the San Francisco Bay area, Southern California, Arizona, Denver, Dallas, Austin, Houston, South Florida, Tampa, Orlando, Nashville, Atlanta, the Carolinas, Washington, D.C., New Jersey, New York, and Boston. While we are a national company, we immerse ourselves in our local chosen markets to proactively pursue investment opportunities through our seasoned team of real estate professionals. We use our deep understanding of each market and a fresh, innovative approach to the rental home industry to create places where people thrive – and build real and enduring value for our investors, residents and associates.Recognized as one of the Top Developers and Builders in NMHC's Top 25 List for the past several years, Mill Creek’s portfolio is comprised 128 communities totaling over 315000 rental homes that were operating or under construction as of June 30, 2023.
Traffic Signals
Monthly Visitors
26.6K
Traffic Source Mix
Search
52.7%
Direct
39%
Referral
6.6%
Social
0.9%
Paid
0.7%
Headcount Trend
Current headcount: ~1K
Marketing Team
Marketing Team Size
143 (14% of company)
Marketing Roles Posted (Last 30 Days)
1