2 months ago
Social Media & Community Account Manager
Tangle Teezer Ltd
New York, USA (Hybrid)Full time
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Social Media & Community Account Manager
New York, USA (Hybrid)
$76K/yr - $121K/yr (Est.)Senior Level5+ years expFull time
Posted 2 months ago
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Job Summary
Drive cross-platform social growth and analytics for a beauty/fashion brand, including social commerce on TikTok Shop.
- Must-have: 5+ years in social media management
- Standout: Leads a small team (2 creatives) with cross-functional collaboration
- Own end-to-end social strategy and cross-platform content
Job Description
Responsibilities
- Calendar Management: Maintain a master content calendar that ensures a cohesive brand narrative across all platforms, tailoring content to fit each platform’s algorithm and audience behavior
- Strategic Growth & Analytics: Translate platform data into executive-level insights and guide future strategy and investment
- Commerce Management: Lead end-to-end management of TikTok Shop and integrated social commerce features
- Trend Forecasting: Identify emerging trends, sounds, and platform features before they go mainstream
- Community & Relationship Management: Engage in relevant conversations across the social ecosystem and build bridges with niche communities and potential brand advocates
- Work cross functionally and manage a team of two creatives
Requirements
- 5+ years of experience in social media management, ideally within a fast-paced beauty, fashion, or lifestyle brand
- Expert-level knowledge of TikTok, Instagram, Pinterest, and YouTube with understanding of platform algorithms
- Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights)
- Ability to report on KPIs across core platforms
- Self-starter with ownership of projects and data-backed ideas
- Content creation and on-camera presence, comfortable being the face of the brand for Shorts/Reels/TikToks
- Basic mobile video editing skills (CapCut, etc.)
- Established people management experience; ability to lead and develop a small team
Preferred
- Familiarity with influencer ecosystems and platform-specific strategies; experience with CapCut or basic mobile video editing; demonstrated proficiency in people management and leading a small team.
Benefits
- ⏰ Flexible working hours with core hours from 10am to 4pm
- 🏢 Working 2 days in the office and 3 days from home
- 🌴 27 days holiday, with the option to buy or sell holiday days
- ❤️ 2 volunteering days per year
- 🌍 10 days working from any location of your choice
- 🎉 Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
- 👶 Enhanced family policies
- 🌸 Supportive Period & Menopause Policies
- 💼 401(k) scheme
- 🏥 Dental insurance, Vision insurance, and Life Insurance
Tangle Teezer Ltd
Tangle Teezer aren’t just a hairbrush brand, they’re a revolution in your haircare routine. Born from a spark of innovation in the mind of Shaun Pulfrey, our maverick of a founder. Tangle Teezer’s award-winning brushes are all about transforming how you treat your hair. Holding a cult status with customers, influencers, celebrities, and professional stylists in over 75 countries, they’ve taken the world by storm, one tangle at a time. Starting in 2007 in the vibrant heart of Brixton, London, The Original detangling hairbrush didn’t just enter the market; it created its own category. And with that, Tangle Teezer made haircare history and continue to create one-of-a-kind products that work hard for you and your hair. What makes them unique? Their groundbreaking, patented teeth technology. Their range - spanning detangling, blow-drying and styling brushes - have quickly become a staple for stylists, influencers and most importantly, hair enthusiasts everywhere. They’re not just crafting brushes, they’re crafting confidence and self-expression.
Traffic Signals
Monthly Visitors
185.1K
Traffic Source Mix
Search
48.2%
Direct
39%
Referral
5.8%
Social
5.5%
Paid
1.3%
Headcount Trend
Current headcount: ~118
Marketing Team
Marketing Team Size
27 (23% of company)
Median Career Experience
8 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
2
People
Marketing Leadership
Funding
Last Raise
Private Equity, 5 years ago
Funding History
- Aug 2021Private Equity