5 weeks ago
Client Communication Spec
Imagine
Grayslake, IL (On-site)Full time$20/hr – $21/hr
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Client Communication Spec
Grayslake, IL (On-site)
$20/hr – $21/hrEntry LevelFull time
Posted 5 weeks ago
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Job Summary
Own frontline client communications and cross-functional execution to ensure one-call resolution, while mastering Imagine systems to guide logistics and order fulfillment; provide timely reports on inventory, shipments, and order history to support client success.
- Frontline communications: coordinate with Account Management and Operations teams for rapid issue resolution.
- Systems mastery: leverage Imagine processes to guide order direction and packing standards.
- Reporting focus: generate inventory, shipment, and order history insights to inform logistics decisions.
Job Description
Responsibilities
- Frontline client communications and cross-functional collaboration with Account Management and Operational Teams to enable one-call resolution.
- Proficiency in Imagine systems and translating client needs into actionable guidance for order direction and packing requirements.
- Generate reports on inventory, shipment tracking, and order history to support logistics performance and client success.
Imagine
3.8 Glassdoor
Go beyond print.Imagine is more than a print company. For us, it's about ideas. That's how we create stunning visual communications for the best brands out there and the customers who love them.
Founded in 1988
Shakopee, Minnesota, USA
1.2K employees (228 in marketing)
70% recommend to a friend
76% CEO approval
Traffic Signals
Monthly Visitors
5K
Traffic Source Mix
Search
28.9%
Direct
54.9%
Referral
5.6%
Social
9.3%
Paid
1.2%
Headcount Trend
Current headcount: ~1.2K
Marketing Team
Marketing Team Size
83 (7% of company)
Marketing Roles Posted (Last 30 Days)
2