5 weeks ago
Associate IT Communications Analyst
RadNet
Owings Mills, MD (On-site)Full time$20/hr – $24/hr
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Associate IT Communications Analyst
Owings Mills, MD (On-site)
$20/hr – $24/hrEntry LevelFull time
Posted 5 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the hands on upkeep and security of an omni channel communication stack, from IP telephony to video and messaging, with strong vendor and cross team coordination.
- Own omni channel configuration, security posture, and ongoing optimization across core tools.
- Coordinate troubleshooting and integration with IT and business teams to keep communication flow reliable.
- Document setups, train users and support teams, and manage vendor SLAs to ensure service quality.
Job Description
Responsibilities
- Provide technical support for the multiple communication systems, addressing issues and ensuring quick resolution.
- Collaborate with cross-functional teams to troubleshoot and resolve communication-related problems.
- Configure and optimize communication infrastructure components, including IP telephony, video conferencing, messaging platforms, collaboration tools, and faxing platforms.
- Implement and maintain omni channels of communication systems to meet organizational requirements.
- Implement security measures to safeguard the omni-channel communication systems and data.
- Collaborate with IT teams to ensure interoperability and seamless integration with other systems.
- Create and maintain detailed documentation of the omni channels of communication configurations, processes, and procedures.
- Prepare training material for end-users and support teams on properly using communication tools.
- Monitor system performance and conduct regular assessments to identify areas for improvement.
- Manage relationships with vendors, ensuring service level agreements are met.
Requirements
- An Associate degree in information technology, telecommunications, or a related field is preferred but not required.
- Ability to troubleshoot and arrive at reasonable solutions to problems.
- Proficiency in IP telephony, VoIP, video conferencing, messaging platforms, and collaboration tools.
- Strong attention to detail.
- Experience with project management methodologies and tools.
- Excellent communication, leadership, and problem-solving skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong written and verbal skills are a must to interact with a diverse base of individuals, including executives, technical, professional, and office staff members, as well as national resources.
- Ability to communicate effectively in person and writing with all employees, customers, and vendors.
- High level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines.
Benefits
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
RadNet
2.6 Glassdoor
RadNet, Inc. is the largest U.S. provider of freestanding outpatient diagnostic imaging services, operating over 400 centers across key markets, including Arizona, California, Florida, and New York. In addition to imaging, RadNet offers AI-driven solutions under the DeepHealth brand, radiology IT, and teleradiology services. With over 10,000 employees and affiliated radiologists, RadNet is dedicated to advancing healthcare through innovation and expertise.
Founded in 1984
Los Angeles, California, USA
4.6K employees (63 in marketing)
38% recommend to a friend
51% CEO approval
Traffic Signals
Monthly Visitors
732.5K
Monthly Google Ads Budget
$973
Traffic Source Mix
Search
56.7%
Direct
38.4%
Referral
4%
Social
0.7%
Paid
0.2%
Headcount Trend
Current headcount: ~4.6K
Marketing Team
Marketing Team Size
49 (1% of company)
Median Career Experience
15 years
Median Tenure
4.7 years
Marketing Roles Posted (Last 30 Days)
1
People
HR / Recruitment
Marketing Leadership
Jeffrey Line, MSHR
Vice President, HR Transformation & Talent Acquisition
At the company for 3 years 8 months
Kevin Nguyen
Director of Talent Acquisition, West Coast
At the company for 4 years 9 months
Wes Pryor
Director of Talent Acquisition
At the company for 9 years 2 months
Christine Bibawi
Director, Digital Marketing & Communications
At the company for 18 years 11 months
Funding
Total Funding
$1.7B
Last Raise
$100M
Post IPO Debt, 9 months ago
Funding History
- Jun 2025Post IPO Debt • $100M
- Apr 2024Post IPO Debt • $1.2B
- Mar 2024Post IPO Equity • $230.2M