Responsibilities

• Lead content intake discussions, helping partners refine needs, clarify requirements, and translate business objectives into actionable creative briefs (including design specifications, messaging hierarchy, audience/segment details, and creative focus).
• Provide recommendations on content approaches based on channel best practices, audience insights, and previous campaign learnings.
• Collaborate with cross‑functional teams to improve message relevance, asset usability, and content performance.
• Manage end‑to‑end content development across multiple workstreams, ensuring requirements, timelines, and quality expectations are consistently met.
• Partner closely with internal stakeholders and agencies including creative teams to ensure all content aligns with brand standards, adheres to legal requirements, and supports personalization and product strategy goals.
• Establish repeatable, efficient processes for content creation, review, and delivery — identifying opportunities for workflow optimization and driving continuous improvement.
• Maintain clear, structured project communications so all teams remain aligned on scope, status, changes, and launch readiness.
• Independently manage complex project plans that encompass multiple partners, creative rounds, data/segment dependencies, and channel-specific constraints.
• Manage the structure, organization, and long‑term integrity of the content library, including version control, naming conventions, tagging, metadata hygiene, and archival processes.
• Implement and enforce standards for asset storage and documentation to ensure assets are easily searchable, consistently organized, and audit‑ready.

Requirements

• Bachelor’s degree in business, marketing, communications, or related field
• 3–5 years of experience in integrated marketing, CRM, content operations, digital production, or related field
• Proven ability to independently drive complex projects from intake through launch with minimal oversight
• Strong organizational systems thinker who can maintain structure across multiple simultaneous workflows
• Skilled at anticipating obstacles, problem‑solving across teams, and resolving issues before they impact timelines
• Excellent project management, communication, and cross‑functional collaboration skills
• Experience working with or managing creative and agency partners
• Experience with or passion for marketing elements such as creative development and CRM efforts

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus