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Marketing jobs

5 marketing jobs

5 weeks ago

Casino Host (Asian Marketing)

Wind Creek Hospitality

East Hazel Crest, IL (On-site)Full time$64K/yr – $79K/yr

2 months ago

Online Promotions Coordinator

Wind Creek Hospitality

Atmore, AL (Unknown)Full time

3 months ago

Casino Marketing Manager

Wind Creek Hospitality

Montgomery, AL (On-site)Full time

3 months ago

Community Manager

Wind Creek Hospitality

Atmore, AL (On-site)Full time

5 months ago

Senior Director of Marketing

Wind Creek Hospitality

Montgomery, AL (On-site)Full time

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Wind Creek Hospitality

Casino Host (Asian Marketing)

East Hazel Crest, IL (On-site)

$64K/yr – $79K/yrMid LevelFull time

Posted 5 weeks ago

Job Summary

Own the guest relationship lifecycle from recruitment to retention, driving player development, personalized service, and event participation.

Lead recruitment and relationship-building with Asian-market players
Drive guest development and event participation through personalized service
Meet production goals while protecting guest data and program integrity

Job Description

Responsibilities

Extends complimentary items and services to guests by analyzing guest play within established guidelines.
Recruits new mid- and high-value players within the Asian market through direct mail, telemarketing, referrals, on-floor prospecting, community outreach, and off-site events.
Attracts, develops, and maintains relationships with target customers by delivering personalized guest service.
Greets and hosts assigned guests while they are on property.
Ensures assigned guests are enrolled in and actively using the Player's Club program.
Arranges appropriate complimentary services during guest visits.
Coordinates hotel accommodations, dining reservations, transportation, entertainment, and other guest services as appropriate.
Utilizes the Host Management System (HMS) to document guest interactions, track guest activity, and develop player relationships.
Monitors guest profitability while managing complimentary expenses responsibly.
Conducts outbound phone calls to invite guests to the property and special events.

Requirements

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment.
Must be twenty-one (21) years of age or older.
Zero (0) to Two (2) years of hospitality or related experience - required
Ability to speak fluently in one or more Asian languages (such as Chinese, Korean, Vietnamese, or another applicable dialect) - required.
Must successfully pass the job interview, including a guest service audition.
Must possess excellent verbal, written, and organizational skills.
Must be friendly, highly energized, and self-motivated.
Must be able to achieve production goals while working in a fast-paced, high-pressure environment.
Must be able to professionally resolve guest service issues and recover guest relationships.
Must be able to work independently as well as collaboratively within a team.

Preferred

Established player following preferred.
Experience with Casino Player Management Systems or Host Management Systems preferred.

Benefits

Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.

Wind Creek Hospitality

Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance and possibility, where everyone has a feeling of belonging and importance.At each location, Wind Creek not only provides a first-class experience to Guests, we’ve also built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

Founded in 1988

Atmore, Alabama, USA

874 employees (95 in marketing)

www.windcreekhospitality.com

Salaries

Posted range

$64K/yr – $79K/yr

Taken straight from the job posting.

See all Wind Creek Hospitality salaries

Marketing Team

Marketing Team Size

69 (8% of company)

Median Tenure

7.3 years

Marketing Roles Posted (Last 30 Days)

Traffic Signals

Monthly Visitors

571.1K

Monthly Google Ads Budget

$15.3K

Traffic Source Mix

39.7%

Direct

43.9%

Referral

12.8%

Social

Paid

2.5%

Headcount Trend

Current headcount: ~876

Recent News

Wind Creek Chicago Southland Sing Your Way to $100K Crowns Winner

Sep 3, 2025 • The Times Weekly

Inside Gaming: North Strip casino-hotel reports 18% drop in revenue, more news

Sep 2, 2025 • ReviewJournal

Wind Creek Hospitality Engages Colicchio Consulting to Elevate Food & Beverage at its Wind Creek Chicago Southland Casino & Resort

Aug 21, 2025 • PRWeb

Links

www.windcreekhospitality.com

X (Twitter)

Crunchbase

Responsibilities

Extends complimentary items and services to guests by analyzing guest play within established guidelines.
Recruits new mid- and high-value players within the Asian market through direct mail, telemarketing, referrals, on-floor prospecting, community outreach, and off-site events.
Attracts, develops, and maintains relationships with target customers by delivering personalized guest service.
Greets and hosts assigned guests while they are on property.
Ensures assigned guests are enrolled in and actively using the Player's Club program.
Arranges appropriate complimentary services during guest visits.
Coordinates hotel accommodations, dining reservations, transportation, entertainment, and other guest services as appropriate.
Utilizes the Host Management System (HMS) to document guest interactions, track guest activity, and develop player relationships.
Monitors guest profitability while managing complimentary expenses responsibly.
Conducts outbound phone calls to invite guests to the property and special events.

Requirements

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment.
Must be twenty-one (21) years of age or older.
Zero (0) to Two (2) years of hospitality or related experience - required
Ability to speak fluently in one or more Asian languages (such as Chinese, Korean, Vietnamese, or another applicable dialect) - required.
Must successfully pass the job interview, including a guest service audition.
Must possess excellent verbal, written, and organizational skills.
Must be friendly, highly energized, and self-motivated.
Must be able to achieve production goals while working in a fast-paced, high-pressure environment.
Must be able to professionally resolve guest service issues and recover guest relationships.
Must be able to work independently as well as collaboratively within a team.

Preferred

Established player following preferred.
Experience with Casino Player Management Systems or Host Management Systems preferred.

Benefits

Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.