5 days ago
Director of Marketing Operations and Digital Experience - Remote
Center for Internet Security
USA (Remote)Full time$115K/yr – $201K/yr
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Director of Marketing Operations and Digital Experience - Remote
USA (Remote)
$115K/yr – $201K/yrDirector/Executive8+ years expFull time
Posted 5 days ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Lead and develop a high-performing Marketing Operations and Analytics function spanning digital experience and digital media, delivering governance, data-driven insights, and performance optimization across campaigns.
- Own reporting, attribution, and executive dashboards
- Drive planning, prioritization, and cross-functional collaboration
- Mentor and grow a marketing operations and analytics team
Job Description
Responsibilities
- Lead, mentor, coach, and develop a high-performing team across Marketing Operations and Analytics, Digital Experience, and Digital Media
- Establish clear goals, priorities, ownership, and accountability across team functions
- Ensure team roles, responsibilities, operating procedures, and success metrics are clearly defined and documented
- Foster a culture of collaboration, continuous improvement, accountability, and customer focus
- Support team members growth through coaching and development planning
- Lead the Marketing Operations and Analytics function, ensuring effective campaign execution, lead management, reporting, attribution, and performance measurement
- Establish operational governance, planning processes, and accountability measures across marketing initiatives to ensure they are executed on schedule and aligned with organizational goals
- Lead Agile marketing practices, including sprint planning, backlog prioritization, capacity and resource management, retrospectives, and continuous improvement
- Drive quarterly planning, prioritization, and resource allocation aligned to business objectives while proactively managing risks and dependencies through mitigation plans
- Own marketing reporting, attribution, performance measurement, and reporting governance
Requirements
- Bachelor's degree in Marketing, Business, Communications, Analytics, or related field*
- 8+ years of progressive marketing experience
- 5+ years of experience leading and developing marketing teams
- Demonstrated experience leading marketing operations, digital marketing, analytics, and reporting functions
- Experience managing Agile or Agile-inspired marketing teams and workflows
- Hands-on experience with Salesforce, Pardot (Marketing Cloud Account Engagement), marketing automation, analytics, and reporting platforms
- Experience developing executive dashboards, KPI frameworks, and performance reporting
- Proven ability to translate complex data into actionable business recommendations
- Strong project management, communication, and stakeholder management skills
- Experience leading cross-functional initiatives and influencing stakeholders across multiple business units
Preferred
- Cybersecurity, technology, SaaS, or related B2B industry experience
- Experience managing website strategy and digital experience programs
- Experience with conversion rate optimization and customer journey analysis
- Experience managing marketing technology integrations and reporting architecture (Pardot, Salesforce, Google Analytics, Matomo)
- Familiarity with privacy, consent management, and marketing compliance requirements (Cookiebot)
- Experience scaling marketing operations and analytics capabilities within a growth-focused organization
Center for Internet Security
3.7 Glassdoor
The Center for Internet Security, Inc. (CIS®) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation.We are a community-driven nonprofit, responsible for the CIS Controls® and CIS BenchmarksTM, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud.CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.
Founded in 2000
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497 employees
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