7 days ago
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Whole Foods Market
Rochester Hills, MI (On-site)Full time$20/hr – $35/hr
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Rochester Hills, MI (On-site)
$20/hr – $35/hrMid LevelFull time
Posted 7 days ago
Job Summary
Lead and develop the store operations team to optimize safety, quality, and customer experience through coaching, process improvement, and cross-functional collaboration.
- Onboard and train team members to standard operating procedures
- Drive safety culture and regulatory compliance
- Improve order accuracy and overall operational efficiency
Job Description
Responsibilities
- Ensure Team Members are onboarded and well trained on shopping standard operating procedures, staging procedures, quality standards, and safety protocols
- Provide timely coaching and performance feedback through regular one-on-one conversations to drive skill development, accountability, and engagement
- Partner with Team Leader to identify high-potential Team Members and create development plans
- Lead and participate in team huddles and meetings to communicate priorities, celebrate wins, and address operational challenges
- Maintain a safe work environment through proactive hazard identification, resolution, and documentation
- Ensure Team Members follow safety and food safety protocols through observation and direct coaching
- Investigate incidents and near-misses, completing required reports and implementing preventive actions
- Partner with store leadership to drive safety culture and compliance with regulatory requirements
- Own order accuracy and quality by conducting audits, analyzing trends and customer feedback, implementing solutions and coaching as needed
- Monitor customer order times and proactively resolve delays, escalated concerns, or experience issues
Benefits
- Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
Whole Foods Market
Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food.The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.
Salaries
Posted range
$20/hr – $35/hr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
2,118 (4% of company)
Median Career Experience
14 years
Median Tenure
10.1 years
Marketing Roles Posted (Last 30 Days)
3
People
Marketing Leadership
Madhavi Reese
VP of Marketing
At the company for 4 years 9 months
Ian Biss
Vice President, Retail Marketing
At the company for 9 years
Jeni Madsen
Sr. Director and Global Head of Talent Acquisition, TA Ops and Employer Brand/Recruitment Marketing
At the company for 7 years 5 months
Townsend Horvath 🤹🏻
Director of Marketing, Digital Strategy
At the company for 2 years 1 month
Traffic Signals
Monthly Visitors
8.3M
Monthly Google Ads Budget
$2.5K
Traffic Source Mix
Search
52.9%
Direct
42%
Referral
4%
Social
0.6%
Paid
0.4%
Headcount Trend
Current headcount: ~47.9K
