Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Give community tours as a backup to the Marketing Department
Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
Organize, plan and manage all marketing events staying within the approved budget.
Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
Completely and accurately follow a new move-in checklist

Requirements

Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Benefits

Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Bonus Opportunities
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance

Oakmont Senior Living

3.2 Glassdoor

Oakmont Senior Living is a nationally recognized leader in the management of premier senior living communities. Known for its internal advancement opportunities and close-knit community, Oakmont is consistently sought out by seasoned senior living professionals searching for a meaningful and rewarding career. With communities across California and Nevada, Oakmont invites candidates to apply to join our team. We are committed to hiring high-performing individuals who are passionate about providing excellent senior care.

Founded in 2000

Irvine, California, USA

1.6K employees (93 in marketing)

www.oakmontseniorliving.com

41% recommend to a friend

59% CEO approval

Traffic Signals

Monthly Visitors

28.2K

Monthly Google Ads Budget

$67.6K

Traffic Source Mix

61%

Direct

31.7%

Referral

Social

0.5%

Paid

1.7%

Headcount Trend

Current headcount: ~1.6K

Marketing Team

Marketing Team Size

81 (5% of company)

Median Career Experience

8 years

Median Tenure

3.4 years

Marketing Roles Posted (Last 30 Days)

People

Marketing Leadership

Crystal Dillard- Robinson

Chief Marketing Officer

At the company for 14 years 4 months

Kristina Becarevic

Marketing Director

At the company for 1 year 7 months

Bianca Grogan

Marketing Director

At the company for 1 year 9 months

SHELAH SMITH

Marketing Director

At the company for 6 years 1 month

Recent News

Harrison Street Asset Management expands senior housing presence in California through new JV with Oakmont and Blue Mountain

Nov 5, 2025 • Institutional Real Estate, Inc.

BWE Arranges Acquisition Financing for Luxury Senior Living Community Oakmont Santianna in Carlsbad

Aug 14, 2025 • Yield PRO

The New Retirement Playbook: Inside Oakmont Senior Living, Where Community Never Retires

Jun 17, 2025 • C&G Newspapers

Responsibilities

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Give community tours as a backup to the Marketing Department
Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
Organize, plan and manage all marketing events staying within the approved budget.
Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
Completely and accurately follow a new move-in checklist

Requirements

Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Benefits

Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Bonus Opportunities
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance