6 hrs ago
Communications Manager
Fortidia US
Lakewood, CO (Hybrid)Full time$90K/yr – $110K/yr
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Communications Manager
Lakewood, CO (Hybrid)
$90K/yr – $110K/yrMid Level5+ years expFull time
Posted 6 hrs ago
Top 1% of applicants do these two things.
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Job Summary
Own and drive Fortidia US communications, shaping brand narratives, audience and channel strategy, and governance across franchise networks while delivering measurable results and leadership-aligned initiatives.
- Define brand narratives and editorial calendars across multiple brands
- Lead PR, internal comms, executive thought leadership, and franchise-owner engagement
Job Description
Responsibilities
- Build the communications strategy for Fortidia US aligned with business priorities and communicate the rationale behind strategic decisions.
- Define the narrative for each brand and ensure consistency across internal and external communications.
- Design the audience and channel strategy, including communication cadence and channel purpose.
- Establish communication metrics, measure effectiveness, and report results to leadership.
- Advise leadership on communication strategies related to growth, organizational change, and sensitive situations.
- Build and maintain a feedback loop with franchise owners through advisory groups and listening sessions.
- Test messaging and communication formats with franchise owners before broad distribution.
- Adapt communication plans quickly as business priorities evolve.
- Own the editorial calendar and manage the communications request process across departments.
- Own the communications calendar for franchise owners across all three brands, including what is communicated, to whom, and when.
Requirements
- Bachelor's degree in Communications, Journalism, Marketing, English, or a related field.
- Excellent mastery of written and spoken English.
- Minimum of 5 years' experience in communications, public relations, journalism, or a related field with strong writing responsibilities.
- Experience leading internal and external communications programs, or significant experience in one with exposure to the other.
- Demonstrated success developing communications strategies and gaining leadership alignment.
- Experience defining communications metrics and reporting results to senior leadership.
- Experience working directly with franchise owners, field teams, dealers, members, or similar audiences.
- Media relations experience with a demonstrated track record of securing media coverage.
- Strong editorial judgment with the ability to write across multiple brand voices.
- Experience managing multiple brands and balancing competing stakeholder priorities.
Preferred
- Franchise, multi-unit, or distributed network experience preferred.
- Crisis or issues communications experience preferred.
- Familiarity with email and communications platforms and interpreting engagement data preferred.
- Collaborative spirit, with appreciation of diverse perspectives.
- Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
Fortidia US
Fortidia, formerly known as MBE Worldwide, is a leading global Commerce Enablement Platform that empowers SMBs and consumers to achieve their ambitious goals.From e-commerce to fulfillment, shipping to marketing, we leverage the power of our platform, multiplying opportunities for the world of business. Our purpose is to empower People locally to power Business globally.With a phisical network of 3,200 Business Solutions Centres across 60 countries, PrestaShop e-commerce platform and over 14,000 associates worldwide, we support more than 1.1 million customers annually. Our diverse portfolio of brands includes PrestaShop, Mail Boxes Etc., PostNet, PACK & SEND, World Options, AlphaGraphics, Multicopy, Print Speak, GEL Proximity and Spedingo.For further information, please visit www.fortidia.com.
Traffic Signals
Monthly Visitors
10.2K
Traffic Source Mix
Search
57.2%
Direct
19.1%
Referral
6.1%
Social
16.4%
Paid
1%
Headcount Trend
Current headcount: ~298
Marketing Team
Marketing Team Size
28 (9% of company)
Median Tenure
0.8 years
Marketing Roles Posted (Last 30 Days)
1
