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2 marketing jobs

1 hr ago

Loyalty Manager

Kunes Auto Group

Moline, IL (On-site)Full time$80K/yr – $120K/yr
2 months ago

RV Service Advisor

Kunes Auto Group

Slinger, WI (Unknown)Full time$60K/yr – $75K/yr

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2 jobs

Loyalty Manager

Kunes Auto Group

Moline, IL (On-site)

$80K/yr - $120K/yrIn-houseFull-timeMid level3+ years exp.
1 hr ago

RV Service Advisor

Kunes Auto Group

Slinger, WI (Unknown)

$60K/yr - $75K/yrIn-houseFull-timeMid level
2 months ago
Kunes Auto Group

Loyalty Manager

Moline, IL (On-site)

$80K/yr – $120K/yrMid Level3+ years expFull time

Posted 1 hr ago

  • Job
  • Salaries
  • People

Job Description

Responsibilities

  • Design, launch, and manage customer loyalty programs and retention initiatives across Sales and Service
  • Analyze customer data, including purchase history, service visits, and lease or finance maturity dates, to find retention and conquest opportunities
  • Partner with Sales and Service to build equity mining and lease-end or loan-payoff campaigns that drive repeat vehicle purchases
  • Own the customer touchpoint cadence: post-sale follow-up, service reminders, anniversary and birthday outreach, and win-back campaigns for lapsed customers
  • Monitor and improve retention metrics, including repeat purchase rate, service retention rate, Net Promoter Score, and customer lifetime value
  • Manage third-party loyalty and retention tools and CRM workflows, keeping data accurate and automated communications on time
  • Collaborate with Marketing on loyalty content, direct mail, email, and digital campaigns
  • Train and coach sales and service advisors on relationship-building practices that support retention goals
  • Track referral programs and reward customer advocacy
  • Report weekly to dealership leadership on program performance and ROI

Requirements

  • 3+ years in Automotive Retail, Auto Sales Management, CRM, Marketing, or Customer Experience required.

Preferred

  • Dealership experience strongly preferred
  • A proven track record managing customer retention or loyalty programs
  • Strong analytical skills and comfort with CRM and DMS reporting tools such as DriveCentric, DealerSocket, Tekion, or CDK

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group

Salaries

Posted range

$80K/yr – $120K/yr

Taken straight from the job posting.

See all Kunes Auto Group salaries

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