10 days ago
Manager Trainee
Tower Loan
Springfield, IL (On-site)Full time
Marketing jobs
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Manager Trainee
Springfield, IL (On-site)
Salary Not AvailableManagerFull time
Posted 10 days ago
Job Summary
Own development of customer relationships, driving service recommendations, and supporting office operations while advancing into management responsibilities.
- Manage customer service, sales, and payment coordination
- build staff development and leadership skills through planned responsibilities
- support loan documents analysis and office goals
Job Description
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Requirements
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Must have a valid driver’s license and reliable vehicle
Preferred
- Sales, Collections, or Customer Service experience
Benefits
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Tower Loan
For over 90 years, we've been a trusted consumer finance company with over 260 locations across eight states. We're committed to serving our communities and building strong customer relationships. We offer personalized support through various channels and take pride in helping our customers navigate their financial journeys.
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